Stuck on lobby screen

I'm not sure how to get passed this screen.
No description
Solution:
coolio, the changes I made fixed it then
Jump to solution
11 Replies
nex
nex15mo ago
what ISP are you using? @.nvnt
NVNT
NVNTOP15mo ago
I live in China. My pings about 200ms. Didnt have issues playing like 1 year ago.
nex
nex15mo ago
a lot can change in a year, especially when it comes to service providers
nex
nex15mo ago
who provides you with your internet? you can check using https://whatismyipaddress.com/
demo
WhatIsMyIPAddress
What Is My IP Address? IP Address Tools and More
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NVNT
NVNTOP15mo ago
China Telecom I don't have issues with any other server ^_^
nex
nex15mo ago
we use cloudflare for serving content to players, not a lot of servers do that can you head over to https://cdn.rsm.gg/ and let me know what you see
NVNT
NVNTOP15mo ago
Ah!
Sorry, you have been blocked
You are unable to access rsm.gg
Sorry, you have been blocked
You are unable to access rsm.gg
I think it could be because all players from China need to use a game accelerator to play
nex
nex15mo ago
Can you do me a favour and try it again? Next time, send the Ray ID it shows on the page If it doesn’t show a Ray ID then it’s either Cloudflare blocking you or your government
NVNT
NVNTOP15mo ago
Ooo okay can! Now I get a
not allowed
not allowed
when I load it
Solution
nex
nex15mo ago
coolio, the changes I made fixed it then
nex
nex15mo ago
thanks for letting us know about it 🙂 for cooperating nicely, open a ticket and I'll grant you a month of our ultimate supporter tier
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