Immich•3y ago

A picture appears twice after being uploaded by Android app.

Hi guys, I uploaded a couple of photos using the Android app, but when I did, they appeared twice in the timeline.See below.

Alex Tran•9/15/23, 2:00 AM

What is the version of the app are you on? Can you try sign out and sign back in

AAlex Tran What is the version of the app are you on? Can you try sign out and sign back in

naosenseOP•9/15/23, 12:12 PM

After sign out , re-login, same as before

Alex Tran•9/15/23, 12:40 PM

Is your instance only get assets uploaded from your phone or from the web or cli as well?

Alex Tran•9/15/23, 12:43 PM

Can you go to the mobile app settings and go to the advanced section and turn on Troubleshooting, then go into the two problematic assets and get the detail info of each file then paste it here?

naosenseOP•9/15/23, 2:52 PM

{
"id": 6268,
"remoteId": "N/A",
"localId": "95699",
"checksum": "pQ/gJguv8is2M77fLVDAA+0SC0A=",
"ownerId": -7063999729215978742,
"livePhotoVideoId": "N/A",
"fileCreatedAt": "2023-07-23 13:11:07.000",
"fileModifiedAt": "2023-07-23 13:11:09.000",
"updatedAt": "2023-07-23 13:11:09.000",
"durationInSeconds": 0,
"type": "AssetType.image",
"fileName": "IMG_20230723_131107.jpg",
"isFavorite": false,
"isRemote: false,
"storage": "AssetState.local",
"width": 3072,
"height": 4096,
"isArchived": false
}

naosenseOP•9/15/23, 2:52 PM

{
"id": 5681,
"remoteId": "N/A",
"localId": "95697",
"checksum": "MW+LdWdxDtbRalbu8FUmHb2a7LQ=",
"ownerId": -7063999729215978742,
"livePhotoVideoId": "N/A",
"fileCreatedAt": "2023-07-23 13:11:00.000",
"fileModifiedAt": "2023-07-23 13:11:03.000",
"updatedAt": "2023-07-23 13:11:03.000",
"durationInSeconds": 0,
"type": "AssetType.image",
"fileName": "IMG_20230723_131100.jpg",
"isFavorite": false,
"isRemote: false,
"storage": "AssetState.local",
"width": 3072,
"height": 4096,
"isArchived": false
}

Alex Tran•9/15/23, 4:04 PM

I assume you are pasting the two different photos here?

Alex Tran•9/15/23, 4:05 PM

Can you help me get the photos with the cloud and with the cloud with cross symbol?

Alex Tran•9/15/23, 4:05 PM

these two

Alex Tran•9/15/23, 4:05 PM

AAlex Tran Can you help me get the photos with the cloud and with the cloud with cross symb...

naosenseOP•9/15/23, 10:46 PM

ok
{
"id": 694,
"remoteId": "17698395-1260-4e6b-9e71-bd5b4db680b2",
"localId": "N/A",
"checksum": "FD1lJi93dGBbw1YftJidbwtDjvw=",
"ownerId": -7063999729215978742,
"livePhotoVideoId": "N/A",
"fileCreatedAt": "2023-07-23 13:11:07.000",
"fileModifiedAt": "2023-07-23 13:11:09.000",
"updatedAt": "2023-09-15 06:43:26.563",
"durationInSeconds": 0,
"type": "AssetType.image",
"fileName": "IMG_20230723_131107.jpg",
"isFavorite": false,
"isRemote: true,
"storage": "AssetState.remote",
"width": 3072,
"height": 4096,
"isArchived": false
}

{
"id": 7590,
"remoteId": "N/A",
"localId": "95699",
"checksum": "pQ/gJguv8is2M77fLVDAA+0SC0A=",
"ownerId": -7063999729215978742,
"livePhotoVideoId": "N/A",
"fileCreatedAt": "2023-07-23 13:11:07.000",
"fileModifiedAt": "2023-07-23 13:11:09.000",
"updatedAt": "2023-07-23 13:11:09.000",
"durationInSeconds": 0,
"type": "AssetType.image",
"fileName": "IMG_20230723_131107.jpg",
"isFavorite": false,
"isRemote: false,
"storage": "AssetState.local",
"width": 3072,
"height": 4096,
"isArchived": false
}

jrasm91•9/16/23, 1:44 AM

Looks like the files have different hashes, so they are not exactly identical. Do you by chance have the location permission disabled for the app. Also, does the one that is backed up show any gps data?

jrasm91•9/16/23, 1:45 AM

Android strips location data from the file when immich accesses it if you don't grant the location permission.

Jjrasm91 Looks like the files have different hashes, so they are not exactly identical. D...

naosenseOP•9/16/23, 2:11 AM

Oh, that could be the case.