Cannot remove Zero Trust groups
Anyone knows a solution to this problem:
I cannot delete two old Access Groups (within Cloudflare Zero Trust) because I get the error message 'This Access group cannot be deleted as it is in use by a policy. Please remove this group from that policy first. Note: the policy might be set for a different domain in your organization.' but that is incorrect, because I am sure these access groups are not used in any of the policies.
The id's of these groups are:
- b93f6015-b3cf-4b03-8fc6-3f2d2dc80c30
- f8da61d6-7a23-42a9-a4b7-8dff1cca176a
I already asked in #General-discussion but I was thinking that maybe the support staff only checks in this channel
1 Reply
I already asked in #General-discussion but I was thinking that maybe the support staff only checks in this channelThere is no Zero Trust Team members here, hence why no channels for them. They use the community forums instead, could try there. There's no chance that it might be correct, like if you have used in any access policy, warp device enrollment, app launcher, browser isolation/clientless web isolation? Something like you had bought Browser Isolation, setup policies, and then stopped paying for it? If you have a paid plan, you can also create a ticket under Technical - Other Products -> Zero Trust, and then It think access would be the right category. For what it's worth, I can't repro the issue by creating a group, adding it to an application, deleting application, etc, deletes fine