discord.js - Imagine an app•13mo ago

Bot Discord V14 - Ticket System

Hi, I'm working on a ticketing system, including ticket management (deleting, closing...). I'm making a transfer system and I'm using a collector but it won't pick me up.

if (interaction.customId === "transfer_ticket") {
        const embed = new EmbedBuilder()
        .setColor("Aqua")
        .setDescription("Choississez dans le selecteur ci-dessous le pôle où le ticket doit-être envoyé")

        const row = new ActionRowBuilder()
            .addComponents(
                new StringSelectMenuBuilder()
                    .setCustomId('pole')
                    .setPlaceholder('Choisissez le pôle de transfert')
                    .addOptions(
                        {
                            label: 'Equipe d\'administration',
                            value: 'Equipe d\'administration',
                        },
                        {
                            label: 'Equipe de modération',
                            value: 'Equipe de modération',
                        },
                        {
                            label: 'Equipe marketing',
                            value: 'Equipe marketing',
                        },
                        {
                            label: 'Equipe commerciale',
                            value: 'Equipe commercial',
                        },
                    ),
            );
            try {
                const message = await interaction.reply({ embeds: [embed], components: [row], ephemeral: true });
        
                const filter = i => i.customId === 'pole';
                message.awaitMessageComponent({ filter, time: 60000 }) // 60 secondes
                    .then(interaction => {
                        console.log('Interaction reçue:', interaction.values[0]); // C'est ici que vous pouvez traiter la valeur sélectionnée
                    })
                    .catch(err => console.log('Aucune interaction collectée.'));
        
            } catch (error) {
                console.error("Erreur lors de la réponse :", error);
            }

    }

if (interaction.customId === "transfer_ticket") {
        const embed = new EmbedBuilder()
        .setColor("Aqua")
        .setDescription("Choississez dans le selecteur ci-dessous le pôle où le ticket doit-être envoyé")

        const row = new ActionRowBuilder()
            .addComponents(
                new StringSelectMenuBuilder()
                    .setCustomId('pole')
                    .setPlaceholder('Choisissez le pôle de transfert')
                    .addOptions(
                        {
                            label: 'Equipe d\'administration',
                            value: 'Equipe d\'administration',
                        },
                        {
                            label: 'Equipe de modération',
                            value: 'Equipe de modération',
                        },
                        {
                            label: 'Equipe marketing',
                            value: 'Equipe marketing',
                        },
                        {
                            label: 'Equipe commerciale',
                            value: 'Equipe commercial',
                        },
                    ),
            );
            try {
                const message = await interaction.reply({ embeds: [embed], components: [row], ephemeral: true });
        
                const filter = i => i.customId === 'pole';
                message.awaitMessageComponent({ filter, time: 60000 }) // 60 secondes
                    .then(interaction => {
                        console.log('Interaction reçue:', interaction.values[0]); // C'est ici que vous pouvez traiter la valeur sélectionnée
                    })
                    .catch(err => console.log('Aucune interaction collectée.'));
        
            } catch (error) {
                console.error("Erreur lors de la réponse :", error);
            }

    }

9 Replies

d.js toolkit•13mo ago

- What's your exact discord.js npm list discord.js and node node -v version? - Not a discord.js issue? Check out #other-js-ts. - Consider reading #how-to-get-help to improve your question! - Explain what exactly your issue is. - Post the full error stack trace, not just the top part! - Show your code! - Issue solved? Press the button!

treble/luna•13mo ago

add fetchReply: true when replying

ITcomputing•13mo ago

Where ?

treble/luna•13mo ago

where you reply to the interaction

ITcomputing•13mo ago

                const message = await interaction.fetchReply({ embeds: [embed], components: [row], ephemeral: true });

                const message = await interaction.fetchReply({ embeds: [embed], components: [row], ephemeral: true });

treble/luna•13mo ago

no pass it in in your object

ITcomputing•13mo ago

Oh okey

                const message = await interaction.reply({ embeds: [embed], components: [row], ephemeral: true,  fetchReply:true });

                const message = await interaction.reply({ embeds: [embed], components: [row], ephemeral: true,  fetchReply:true });

treble/luna•13mo ago

yes

ITcomputing•13mo ago

Ohhhh Thanks !!!!! I'd been looking for 3 days!

Gaming

Programming

Bot Discord V14 - Ticket System