V
VALORANT2y ago
Vibe

Any idea with riot not being able to install dependancy's?

After weeks and weeks of trying to resolve this is still have no solution. Basically reinstalling valorant its now unplayable due to it failing to install the required dependancy's. the logs give me this error 'invalid exit code 10044 Unspecified' but i have no idea how to solve this. Any info would be amazing
No description
71 Replies
Vibe
VibeOP2y ago
full log line where the erro is specified 013377.413| ERROR| agent: Dependency vanguard failed to install: Process exited with invalid exit code 10044 Unspecified 013377.413| OKAY| telemetry: Sending telemetry to schema riotclientErrorv5 with: {"errorCode":"","errorDescription":"agent: Dependency vanguard failed to install: Process exited with invalid exit code 10044 Unspecified","errorName":"agent_elevated_dependency_install_failed","module":"agent","severity":"Error"} and additional fields {"dependencyId_str":"vanguard","errorMessage_str":"Process exited with invalid exit code 10044 Unspecified"} Tried reinstalling both valorant and riot games alltogether, tried using a VPN to see if that would be able to download, also restarted pc multiple times, tried using console to delete vgc and vanguard which they dont exist as it hasnt downloaded them. please ping with any information on this ty
Ian
Ian2y ago
https://www.youtube.com/watch?v=ohLfL678vW8&ab_channel=CrownGEEK have a look at these methods and see if they work for u if not contact Riot support
Crown GEEK
YouTube
Valorant "We Couldn't Install a Required Dependency" - (2023 FIX)
Valorant "We Couldn't Install a Required Dependency" - (2023 FIX) I am sharing here 2 solutions to fix the We Couldn't Install a Required Dependency error on Valorant. ►Timestamps 00:00 - Intro 00:37 - Solution1 Close Riot & Start VGC Service 02:43 - Solution 2 Uninstall Riot Vanguard ►(Related Queries covered in this video) we couldn't insta...
Vibe
VibeOP2y ago
tried that video sadly, i dont even have the VGC service nor vanguard installed to even uninstall it and ive been on with riot support for around 2 days now back and fourth and thought id try here too ty for your time tho
Ian
Ian2y ago
uninstall valorant its self and reinstall because u should have vanguard and vgc
Vibe
VibeOP2y ago
i did that too thats what riot support said to do
Ian
Ian2y ago
idk then maybe search up how to instal vgc and vangaurd
yor
yor2y ago
bump doesnt pop up
Arii
Arii2y ago
first lets just check if vanguard is even installed on the computer, open a cmd as admin and enter: sc query vgc & sc query vgk it should return like the picture if it exists
Arii
Arii2y ago
No description
yor
yor2y ago
ion got vanguard installed
yor
yor2y ago
No description
Arii
Arii2y ago
then you don't have vanguard installed at all
yor
yor2y ago
thing is
Arii
Arii2y ago
disable all your antiviruses
yor
yor2y ago
u cant download it alr
Arii
Arii2y ago
and try redownloading it
yor
yor2y ago
thatsprolly why im pretty sure this is gonna work if not ill be back thanks tho
Arii
Arii2y ago
np
yor
yor2y ago
i disabled everything im pretty sure, gettin same thing 😭
Arii
Arii2y ago
you're on a valid windows 10+ version and windows defender is disabled too then right?
yor
yor2y ago
yes
Arii
Arii2y ago
do they give any extra info or still just say they couldn't install a required dependency?
yor
yor2y ago
i had got a new message i never got before, which said repair files which i did after. then it went back to da same thing want me to restart my pc?
Arii
Arii2y ago
you can try but I don't think the files are getting to the pc at all do you have a folder in
C:\Program Files\Riot Vanguard
yor
yor2y ago
mmm i see lemme check no i dont
Arii
Arii2y ago
yeah so its not installing the files at all then have you tried launching the riot client as an administrator?
yor
yor2y ago
yea, ill try again lol
Arii
Arii2y ago
it could be that you have insufficient privileges as a user to perform the install without it
yor
yor2y ago
im pretty sure i do ive installed valorant before
Arii
Arii2y ago
huh, then surely it has to be an antivirus you have installed in between causing it then or did you change anything else?
yor
yor2y ago
ain change anything i could check for another antivirus but ion think i have anymore
yor
yor2y ago
could dis be it?
No description
Arii
Arii2y ago
not the clientux hold on
yor
yor2y ago
alr
Arii
Arii2y ago
C:\Riot Games\Riot Client RiotClientServices.exe
yor
yor2y ago
type dat in folder??
Arii
Arii2y ago
the top one is the folder directory the bottom is the name of the exe
yor
yor2y ago
alr i clicked it
Arii
Arii2y ago
set that one to run as admin
yor
yor2y ago
alr now what
Arii
Arii2y ago
restart the riot client and see if it lets you download it
yor
yor2y ago
run it as a admin right
Arii
Arii2y ago
well if admin is checked you shouldn't need to doesn't really matter though just do it anyways lol
yor
yor2y ago
No description
yor
yor2y ago
alr
Arii
Arii2y ago
yep
yor
yor2y ago
omgggggg same message 😭
Arii
Arii2y ago
lol literally never seen valorant refuse to download the files this stubbornly its always an antivirus or lack of privileges
yor
yor2y ago
how do i check privileges??
Arii
Arii2y ago
if it doesn't work when you run it as admin that means privileges isn't the issue
yor
yor2y ago
i see
Arii
Arii2y ago
could it maybe be a firewall issue?
yor
yor2y ago
OMG i think it works it say restart ur pc hold on
Arii
Arii2y ago
:Hopium:
yor
yor2y ago
tysm i love you 😭 ❤️
Arii
Arii2y ago
oh shit it worked? np man
yor
yor2y ago
yess, all i had 2 do was restart the pc earlier oh oh another problem
yor
yor2y ago
No description
Arii
Arii2y ago
just restart the game once first its a very common thing that happens to everyone
yor
yor2y ago
i see thanks so much
Vibe
VibeOP2y ago
WAIT FIXED? @Arii how to fix?
Arii
Arii2y ago
well its one of the things listed in here, hard to know which one since it happened after some time had passed
Vibe
VibeOP2y ago
No description
Vibe
VibeOP2y ago
not installed for me
Arii
Arii2y ago
I'd probably start with disabling every antivirus and setting this file to run as admin
Vibe
VibeOP2y ago
on it not working for me
Arii
Arii2y ago
did you restart the riot client after applying it? it has to be fully exited that might be why it wasn't noticed until restart
Vibe
VibeOP2y ago
yeah fully closed with task manager
Arii
Arii2y ago
hmm then its probably still like windows defender or maybe the riot client didn't exit fully it could also be that you need a firewall exclusion
Vibe
VibeOP2y ago
neither has worked sadly and Valorant support team keep asking for logs even tho I have sent them 3 times however everytime they respond its a different person
yor
yor10mo ago
had to come back to this 😭

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