Any update or how to fix the Remainder count?

Been testing Immich for awhile and super happy with it. But I have a tiny issue is that the remainder count is in the minus. I think it was because first time I run the app on my Android phone, all folders were detected to upload but after that I choose to have only some upload
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7 Replies
Alex Tran
Alex Tran2y ago
Clearing the app cache will solve this issue 😀
toasty_tato
toasty_tatoOP2y ago
Ah nice! Thank you! Hmm. It seems that I cleared the app cache in Android settings but it still bugged.
Alex
Alex2y ago
Same here. Clearing cache does not solve Problem
Alex Tran
Alex Tran2y ago
Hmm, can you guys try reinstall the app?
Coyote67
Coyote672y ago
Alex, I have this issue as well and reinstalling the app makes no difference I have a feeling that this issue persists because the app does not refresh the count of “total” assets (the number at the top) which leads to negatives when the “backup” number is increased and makes the remainder negative. For example, it currently says my total is 2772, while my iPhone’s recents album says the real total is 3044
toasty_tato
toasty_tatoOP2y ago
In my case. The app count all the recent when I start it first time. Then I start back up. Then I realize I don't want everything to be backed up. So I stopped. Choose only some folders. Then the app said I have negative remainders Reinstall won't fix. Maybe somewhere in the server database that doesn't get reset when user choosing different folders to back up?
Coyote67
Coyote672y ago
Yeah That seems to be the case, the total counter not updating

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