itemsadder self-host problem

External hosting works fine, but when i self host it doesnt work. There are no errors in the config. Also when i run /iainfo and put the url in my browser, it stays at about:blank. How do i fix this?
46 Replies
Admincraft Meta
Admincraft Meta•2y ago
Thanks for asking your question!
Make sure to provide as much helpful information as possible such as logs/what you tried and what your exact issue is
Make sure to mark solved when issue is solved!!!
/close !close !solved !answered
Requested by vertrouwd#0
Discount Milk
Discount Milk•2y ago
Itemsadder is a paid plugin, I'd recommend you get support from the developer or follow the guides on their wiki. We wouldn't be able to do much more than regurgitate the wiki to support you ourselves.
129844946
129844946OP•2y ago
the support is absolute not good sadly
Discount Milk
Discount Milk•2y ago
How so? What has support had you do so far? What have they said? If you've already done some troubleshooting steps sharing those results and what steps you've taken is a good first step.
WhiteOmbrah
WhiteOmbrah•2y ago
@129844946 are you using pterodactyl?
129844946
129844946OP•2y ago
Yes
WhiteOmbrah
WhiteOmbrah•2y ago
@129844946 open the port on the pterodactyl and still works
129844946
129844946OP•2y ago
i tried to create the port here
No description
129844946
129844946OP•2y ago
then i get this
No description
WhiteOmbrah
WhiteOmbrah•2y ago
you should enable
129844946
129844946OP•2y ago
Where
129844946
129844946OP•2y ago
No description
WhiteOmbrah
WhiteOmbrah•2y ago
Go to admin > server > select your server > Build configuration > And set allocation limit for example to 10
129844946
129844946OP•2y ago
cuz in the node i have it enabled i did the limit is 3 and i only have 1 so should work
WhiteOmbrah
WhiteOmbrah•2y ago
So
129844946
129844946OP•2y ago
but it doesnt
WhiteOmbrah
WhiteOmbrah•2y ago
next go to nodes allocation > ip addres set your ip set the port of Itemsadder and sumbit ip alias you can't set anything when you did it go to server > your server> build configuration
WhiteOmbrah
WhiteOmbrah•2y ago
No description
WhiteOmbrah
WhiteOmbrah•2y ago
When you have assign additional port sumbit your ip
WhiteOmbrah
WhiteOmbrah•2y ago
for example
No description
WhiteOmbrah
WhiteOmbrah•2y ago
and update build configuration still works
129844946
129844946OP•2y ago
No description
129844946
129844946OP•2y ago
still get this message but no error message in console
WhiteOmbrah
WhiteOmbrah•2y ago
have you got this?
No description
WhiteOmbrah
WhiteOmbrah•2y ago
on the network?
129844946
129844946OP•2y ago
yes
WhiteOmbrah
WhiteOmbrah•2y ago
sendm e screen
129844946
129844946OP•2y ago
No description
WhiteOmbrah
WhiteOmbrah•2y ago
have you restarted the server?
129844946
129844946OP•2y ago
Yes
WhiteOmbrah
WhiteOmbrah•2y ago
can you send me your config.tml of itemsadder
129844946
129844946OP•2y ago
Admincraft Meta
Admincraft Meta•2y ago
Please use a paste service instead!
Paste services are more mobile friendly and easier to read than just posting a log file
Requested by vertrouwd#0
Discount Milk
Discount Milk•2y ago
Weird how this was ignored :OMEGALUL:
WhiteOmbrah
WhiteOmbrah•2y ago
@vector i think you open your port on the vps because it works you opened the port
129844946
129844946OP•2y ago
huh wym? Because it looked like u just wanted to annoy instead of help 😂
Discount Milk
Discount Milk•2y ago
Why would I waste your time and my time repeating what the support already said?
129844946
129844946OP•2y ago
sorry if i misunderstood, english not my native language Not what i meant haha
Discount Milk
Discount Milk•2y ago
If the support already said something, I don't want to risk saying it again.
129844946
129844946OP•2y ago
I didnt even GET support
Discount Milk
Discount Milk•2y ago
Did you buy the plugin?
129844946
129844946OP•2y ago
Yes looked online, and others tried to get support but the ones who were giving support not even knowing stuff about the plugin they are suppor team for and when i want to join the discord where support is given, i need to wait an hour to even get verified so i thought it was faster to ask here :)
WhiteOmbrah
WhiteOmbrah•2y ago
I assure you that they give you support enter the forum
129844946
129844946OP•2y ago
!solved
Admincraft Meta
Admincraft Meta•2y ago
post closed!
The post/thread has been closed!
Requested by vertrouwd#0

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