Thumbnails Error
After updating the entire gallery, it stayed like this without being able to see any thumbnails, or any photos
29 Replies
This was an issue with v1.67.0, it should be fixed in 1.67.2 though.
Are you using the all in one image by the way?
I am using Unraid templates
Unraid image will have to be update to 1.67.2, can you contact the maintainer of that image?
The update just came out, I'm going to update to see if the problem disappears
Did the update fix this? I just updated to 1.67.2 and I'm getting broken thumbnails now. i tried re-running the thumbnail job too
what does the server logs say?
Please disregard my comment, i forgot to unlock my dataset 😅
If my error was solved by updating
I have the same problem
I don't understand how to fix
what does the log says
Hi Alex. Where I check? On the app?
the server/microservice logs would be the one I need
Can you drive me to obtain? Thxs
Ok I checked it
I'll paste here but I see it search in wrong location
Microservice:
[Nest] 1 - 07/16/2023, 4:37:28 PM WARN [MetadataExtractionProcessor] The exifData parsing failed due to Error: File not found - /usr/src/app/upload/library/admin/2023/2023-02-02/IMG_20230202_105303.jpg for asset ec65320d-9ac1-4961-83f8-e2dd1a2de4f9 at upload/library/admin/2023/2023-02-02/IMG_20230202_105303.jpg
[Nest] 1 - 07/16/2023, 4:37:28 PM WARN [MetadataExtractionProcessor] Error: File not found - /usr/src/app/upload/library/admin/2023/2023-02-02/IMG_20230202_105303.jpg
at ReadTask.parser (/usr/src/app/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
at ReadTask._Task_resolve (/usr/src/app/node_modules/batch-cluster/dist/Task.js:146:40)
[Nest] 1 - 07/16/2023, 4:37:28 PM ERROR [JobService] Unable to run job handler: Error: ENOENT: no such file or directory, stat 'upload/library/admin/2023/2023-02-02/IMG_20230202_105303.jpg'
[Nest] 1 - 07/16/2023, 4:37:28 PM ERROR [JobService] Error: ENOENT: no such file or directory, stat 'upload/library/admin/2023/2023-02-02/IMG_20230202_105303.jpg'
at Object.statSync (node:fs:1615:3)
at MetadataExtractionProcessor.handlePhotoMetadataExtraction (/usr/src/app/dist/microservices/processors/metadata-extraction.processor.js:141:45)
at async /usr/src/app/dist/domain/job/job.service.js:104:37
at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:342:28)
at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:525:24)
Server:
[Nest] 1 - 07/18/2023, 9:45:58 PM ERROR [AssetService] Cannot create read stream for asset 968f3c5a-fc2c-4a60-a96e-f87f23209370
getAssetThumbnail
[Nest] 1 - 07/18/2023, 9:45:58 PM ERROR [ExceptionsHandler] ENOENT: no such file or directory, access 'upload/encoded-video/24a92b8f-65e6-484c-bffc-6bd90b77463b/6fb953a8-00a5-4b10-a51e-f24744c27837.mp4'
My env:
###################################################################################
My env:
###################################################################################
Upload File Location
This is the location where uploaded files are stored.
###################################################################################
UPLOAD_LOCATION=/media/topotip/ext2TB/immich2/
Images are "broken" but there are present in library folders 🤔 can I rebuild the dB or something similar?
try logout and log back in
Already tryed and nothing happens..
Can you see those on the web?
which version of the app and server are you on?
Nope, everywhere the same issue.
1.67.2
Images that was on server before update suffers the same issue.
Do you mind sharing your docker compose file? And what happen if you run the thumbnail generation job for missing one?
I can send the docker compose file in few hours 🙂
No changes if I run thumb Gen job
Sounds like there is issue with the microswrvice container that is not starting properly to process the jobs
I can send to you everything that you need to examine the problem
Send the microservices logs after running the generate thumbs for missing job
Ok
my docker compose
[Nest] 1 - 07/19/2023, 8:05:55 PM ERROR [JobService] Unable to run job handler: Error: Input file is missing: upload/library/e4f75509-9cf6-4887-b466-ad166a7e6a1c/2023/2023-07-15/IMG20230715142505.jpg
[Nest] 1 - 07/19/2023, 8:05:55 PM ERROR [JobService] Error: Input file is missing: upload/library/e4f75509-9cf6-4887-b466-ad166a7e6a1c/2023/2023-07-15/IMG20230715142505.jpg
[Nest] 1 - 07/19/2023, 8:05:55 PM ERROR [JobService] Object:
{
"id": "3a6209b1-3403-4622-98f6-1b1d0cda3ce2"
}
For all images.. But i dont' understand because it search on upload/library/ when my .env say that images are located here -> UPLOAD_LOCATION=/media/topotip/ext2TB/immich2/
Is it mounted?
that is the internal path of docker container where the information in the database is referenced too
Where?