Strato + Nameservers

I want to set the Nameservers on my Strato domain to these cloudflare ones but then it said: An error has occurred. The specified name server is not responsible for this domain. I dont know what to do now...
21 Replies
Seemuffel
SeemuffelOP2y ago
PS: English is not my First language if i say anything wrong ask me^^ (pls ping me)
zegevlier
zegevlier2y ago
You're probably better off contacting strato customer service. The error seems to be with them.
Seemuffel
SeemuffelOP2y ago
yea i asked them they said i have to ask cloudflare for the right nameservers because they cant do more than they did already im really confused now
zegevlier
zegevlier2y ago
What nameservers are you adding?
Seemuffel
SeemuffelOP2y ago
courtney.ns.cloudflare.com randy.ns.cloudflare.com
zegevlier
zegevlier2y ago
Yea, those are probably correct
Seemuffel
SeemuffelOP2y ago
i only can send a screenshot of it but its in german idk who can read it yk
zegevlier
zegevlier2y ago
What does the error translate to?
Seemuffel
SeemuffelOP2y ago
translator said this red message is that like the red message u see there is this in message up there
An error has occurred. The specified name server is not responsible for this domain.
An error has occurred. The specified name server is not responsible for this domain.
zegevlier
zegevlier2y ago
Do you just have your domain on Strato or also the hosting?
Seemuffel
SeemuffelOP2y ago
only domain the hosting is via mchost24 ig
DaniFoldi
DaniFoldi2y ago
I believe the key will be in the blue box - you'll need to disable DNSSEC first to switch nameservers (beware it may result in the domain not being able to resolve temporarily in some cases while resolver caches expire)
Seemuffel
SeemuffelOP2y ago
its disabled like it was disabled from the beginning nvm no slider but
Chaika
Chaika2y ago
Thanks for translating the error. It sounds like those nameservers aren't answering queries for your domain. You have added this site to Cloudflare, and those are the nameservers they told you to use? A screenshot of your overview screen in Cloudflare would be helpful
Chaika
Chaika2y ago
Also, what's the domain you're trying to add?
Seemuffel
SeemuffelOP2y ago
mybiaslist.de could u explain this further? i dont get what u saying sadly
Chaika
Chaika2y ago
In your Cloudflare dashboard, in your domain, under overview, what does it show/tell? If it's still pending setup, it should show you the nameservers it has assigned you and a bit more information. A screenshot would be helpful, nothing is sensitive on that page (Quick link: https://dash.cloudflare.com/?to=/:account/:zone)
Seemuffel
SeemuffelOP2y ago
thing is a friend is doing this all on the cloudflare side but he tried it again and now it works?? idk why it worked when he did it again like yesterday it dint work for both of us but yea its updating now sooooo ig solved? by friend with no reason? but fr ty all for your help
Chaika
Chaika2y ago
Sure, of course! It might have been just a matter of time, sometimes things can be slow to update. It looks like the nameservers you input are answering queries for your domain as of now (the error it was giving before did not seem to be true)
Seemuffel
SeemuffelOP2y ago
keineahnung but it works 7545minecraftheart

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