How to allow 3rd party apps to send POST requests to your API

I'm exporting data from a 3rd party app which sends a POST request to an api in my app. The problem is it works when I test it locally by exposing my local port through ngrok but when I deploy to Vercel my endpoint doesn't get hit at all and I get an error from the 3rd party app with a not so helpful error message.

I've explored messing with CORS but that didn't fix it, assuming that I'm modifying the CORS settings correctly.
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