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If you are using LuckPerms, you can use the verbose function to see if it is a permission problem.
Common issue with Permissions plugins and worldguard/essentials I believe. Make sure the valid permission nodes setup
I believe modifyworld.* will fix it but double check this before implementing it
Can you explain? idk what's the verbose function
Here its explained pretty well https://luckperms.net/wiki/Verbose
LuckPerms - A permissions plugin for Minecraft servers.
LuckPerms
LuckPerms is a permissions plugin for Minecraft servers. It allows server admins to control what features players can use by creating groups and assigning permissions.
Basically is a feature that allows you to see in real-time which permissions are being checked by any plugin on your server.
So in your case, a plugin can be checking if the user has some permission when using a sign. It might be possible that the owner has the permission (because of OP or he has the * perm) and the user doesn't.
Did you figure it out @matwa ? We have the exact same issue on 1.20
I found the fix, if you use CMI, give your players the
cmi.signs.shiftedit permission