8 Replies
eastern-cyan•16mo ago
Would you mind posting the proof of you cancelling the subscription
cuz without them seeing proof of you cancelling the subscription, i dont know if they can do much on their end
wise-white•16mo ago
delete this
dont make it public
make a ticket for stuff like this
eastern-cyan•16mo ago
id also recommend making a ticket within #tickets under miscellaneous so you can get IMMEDIATE staff support
sunny-green•16mo ago
sure
eastern-cyan•16mo ago
also, @.thepancake id also say 100% get in contact with Tebex, as they are the provider for their store
dont think nex and them can do anything about tebex being stupid rn
sunny-green•16mo ago
it says on their webside if it's a payment problem then i should contact rsm
eastern-cyan•16mo ago
it’s unfortunately from what i know of, tebex’s issue because if you DID cancel it, they messed up by not registering the cancellation, as i said just delete this post and make a support ticket, that way no one knows about it apart from staff members
sunny-green•16mo ago
ok k, Thanks!