it still charged me AFTER i cancelled
I cancelled it like 20 days ago, Help!
8 Replies
narrow-beige•2y ago
Would you mind posting the proof of you cancelling the subscription
cuz without them seeing proof of you cancelling the subscription, i dont know if they can do much on their end
rising-crimson•2y ago
delete this
dont make it public
make a ticket for stuff like this
narrow-beige•2y ago
id also recommend making a ticket within #tickets under miscellaneous so you can get IMMEDIATE staff support
quickest-silverOP•2y ago
sure
narrow-beige•2y ago
also, @.thepancake id also say 100% get in contact with Tebex, as they are the provider for their store
dont think nex and them can do anything about tebex being stupid rn
quickest-silverOP•2y ago
it says on their webside if it's a payment problem then i should contact rsm
narrow-beige•2y ago
it’s unfortunately from what i know of, tebex’s issue because if you DID cancel it, they messed up by not registering the cancellation, as i said just delete this post and make a support ticket, that way no one knows about it apart from staff members
quickest-silverOP•2y ago
ok k, Thanks!