it still charged me AFTER i cancelled

I cancelled it like 20 days ago, Help!
8 Replies
harsh-harlequin
harsh-harlequin2y ago
Would you mind posting the proof of you cancelling the subscription cuz without them seeing proof of you cancelling the subscription, i dont know if they can do much on their end
foreign-sapphire
foreign-sapphire2y ago
delete this dont make it public make a ticket for stuff like this
harsh-harlequin
harsh-harlequin2y ago
id also recommend making a ticket within #tickets under miscellaneous so you can get IMMEDIATE staff support
mute-gold
mute-goldOP2y ago
sure
harsh-harlequin
harsh-harlequin2y ago
also, @.thepancake id also say 100% get in contact with Tebex, as they are the provider for their store dont think nex and them can do anything about tebex being stupid rn
mute-gold
mute-goldOP2y ago
it says on their webside if it's a payment problem then i should contact rsm
harsh-harlequin
harsh-harlequin2y ago
it’s unfortunately from what i know of, tebex’s issue because if you DID cancel it, they messed up by not registering the cancellation, as i said just delete this post and make a support ticket, that way no one knows about it apart from staff members
mute-gold
mute-goldOP2y ago
ok k, Thanks!

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