Waya not pinging on ticket creation

Waya doesn't ping the Staff role when a new Ticket is created.
29 Replies
Waya
Waya•2y ago
Hello, a @Lady of Waya will help you soon! <:waya_dev:1074079742883549274> Please check the following in the mean time: • That you have selected the correct bot as tag that you need help with. • That you've explained your issue as precise as possible. • That we only speak English :flag_gb: and German :flag_de:.
drijon
drijon•2y ago
Hey, has the role been set in the configuration process? If yes, does Waya have permission to ping roles?
Tay
TayOP•2y ago
It's been set and it has admin
Tay
TayOP•2y ago
shi.gg
shi.gg•2y ago
does waya have admin or mention @/here @/everyone perms or is the role mentionable
Tay
TayOP•2y ago
It has admin, the role is ping able by users
shi.gg
shi.gg•2y ago
the bot ghostpings by the way
Tay
TayOP•2y ago
Okay Doesn't ping
shi.gg
shi.gg•2y ago
hm
Tay
TayOP•2y ago
This time, it didn't even ping the ticket owner
shi.gg
shi.gg•2y ago
try
Flare
Flare•2y ago
It was also like that for me, but fixed it somehow Prob perms of the staff role
shi.gg
shi.gg•2y ago
btw also check you have the role while testing if it pings
shi.gg
shi.gg•2y ago
Tay
TayOP•2y ago
Lemme try sth
Waya
Waya•2y ago
MamavaleHug Need Help? • <a:kanna_ping:789330521732939777> Get social pings!
<:c_pride_exclaim:932368057953845248> Saved settings and exited config menu.
Tay
TayOP•2y ago
After some swotcherido it seems to be working
shi.gg
shi.gg•2y ago
lol nice
Tay
TayOP•2y ago
Btw, a option to not fully delete the ticket would be nicr Just to close it
Flare
Flare•2y ago
:o
shi.gg
shi.gg•2y ago
maybe, just bit pain with discord limits
Tay
TayOP•2y ago
Why pain? Just yoink the ticket owner out with permissions
Flare
Flare•2y ago
lol
shi.gg
shi.gg•2y ago
categories have a limit of max 50 channels (and a server max of 500)
Flare
Flare•2y ago
That sucks
Tay
TayOP•2y ago
Then make it so the Bot then tells the user to wait due to too many channels being open
Flare
Flare•2y ago
and ping the mods to delete unused ones
shi.gg
shi.gg•2y ago
rn it just gives an error for the user to tell admins to switch to no-category
Tay
TayOP•2y ago
Or dat

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