I
Immich•3y ago
matt day

[MediaService] & [MetadataExtractionProcessor] error in microservices container

I noticed there was a github issue post similar to the problem I'm having now. This issue started after I installed a new hard drive and tried to move the stack onto the new hard drive. Every time I try to upload a picture I get: ERROR [MetadataExtractionProcessor] Error extracting EXIF Error: ENOENT: no such file or directory ERROR [MediaService] Failed to generate thumbnail for asset: Let me know if I should provide any more information
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10 Replies
Alex Tran
Alex Tran•3y ago
It seems like you have permission issue, your mount point probably doesn't have adequate permission for the container to read/write
matt day
matt dayOP•3y ago
thank you! i will check to make sure the permissions are correct
matt day
matt dayOP•3y ago
I checked and made sure all the permissions for the container and mount point were correct and I even remade the volumes and mounts but I still seem to be getting the same error. It is essentially the same problem this user is experiencing too from https://github.com/immich-app/immich/issues/2115
GitHub
[BUG] Path not found errors during thumbnail creation in 1.52.0 · I...
The bug Hi, thanks again for this update with great new features! I noticed during upload of a bunch of images that a lot of errors along the lines of immich_microservices | [Nest] 1 - 03/29/2023, ...
matt day
matt dayOP•3y ago
though it seems like he doesn't always reproduce that issue just when uploading 16+ images at at time where mine happens every upload
bo0tzz
bo0tzz•3y ago
Can you make sure the files actually exist from inside the container?
matt day
matt dayOP•3y ago
yeah the files exist in the immich_server container
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matt day
matt dayOP•3y ago
No description
matt day
matt dayOP•3y ago
though not in the immich_microservices one let me know if you need any more information 🙂
jrasm91
jrasm91•3y ago
The upload volume needs to be mounted to both of those containers
matt day
matt dayOP•3y ago
thank you! i'll try that now omg i'm actually dumb. when i swapped over to the new hdd, i thought it would be a good idea to put all the services in their own subfolder but yeah I made sure the volume was mounted to all the right containers and now we're good to go thank you guys for your time!! 😄

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