[MediaService] & [MetadataExtractionProcessor] error in microservices container
I noticed there was a github issue post similar to the problem I'm having now. This issue started after I installed a new hard drive and tried to move the stack onto the new hard drive. Every time I try to upload a picture I get:
ERROR [MetadataExtractionProcessor] Error extracting EXIF Error: ENOENT: no such file or directory
ERROR [MediaService] Failed to generate thumbnail for asset:
Let me know if I should provide any more information

10 Replies
It seems like you have permission issue, your mount point probably doesn't have adequate permission for the container to read/write
thank you! i will check to make sure the permissions are correct
I checked and made sure all the permissions for the container and mount point were correct and I even remade the volumes and mounts but I still seem to be getting the same error. It is essentially the same problem this user is experiencing too from https://github.com/immich-app/immich/issues/2115
GitHub
[BUG] Path not found errors during thumbnail creation in 1.52.0 · I...
The bug Hi, thanks again for this update with great new features! I noticed during upload of a bunch of images that a lot of errors along the lines of immich_microservices | [Nest] 1 - 03/29/2023, ...
though it seems like he doesn't always reproduce that issue just when uploading 16+ images at at time where mine happens every upload
Can you make sure the files actually exist from inside the container?
yeah the files exist in the immich_server container


though not in the immich_microservices one
let me know if you need any more information 🙂
The upload volume needs to be mounted to both of those containers
thank you! i'll try that now
omg i'm actually dumb. when i swapped over to the new hdd, i thought it would be a good idea to put all the services in their own subfolder but yeah I made sure the volume was mounted to all the right containers and now we're good to go
thank you guys for your time!! 😄