V
VALORANT•2y ago
sana

Account Banned but ticket wont go through

I am a college student who is currently fasting for Ramadan and working at a pharmacy. Every Tuesday I work 2 pm - 8 pm Eastern. I decided to sleep in today after starting my fast, and I get an email saying my riot games account is being signed into and to approve it. I decline it. I then change my password to my email, but I suppose it was too late. I have proof of my password being changed as well. Someone had signed into my Valorant account through my gmail. I had no idea until I came home and I signed in to see several games with Chamber being played in competitive. I do not play Chamber, and never have if you look at any of my previous games. I have spent hundreds on this game, and I have spent countless hours trying to rank up. I've never been caught using third party software, and I never have done anything regarding that. I play fairly and that can be seen since I have been playing for over a year, and even have an old account that still has never been banned. I fear that I will never see this account again, and I am shaking while I am typing this because I do not know what to do. Is there any way for me to prove that I was not on my account when it got banned? Is there any way for me to get my account back? I'll do anything. Even if my entire rank gets reset. I just cannot lose all the money I put into that account. I can't afford to start over, and I don't want to stop playing this game. This game makes me so happy, and I get to play with friends, family, and coworkers. I have no way of contacting support. Every ticket I submit falls through and I'm completely panicking. I don't know what to do. I've been playing for years. I have proof of all of this I just don't know where to go,
3 Replies
Techy
Techy•2y ago
I'm sorry for your loss. I know it's very sad to see your own account go like that. This probably ruined your upcoming eid. I don't think posting it in here would help anyway. I would suggest you to log into the ticket page and submit to see if the ticket goes through. If it still doesn't work, you can try using a VPN.
Arii
Arii•2y ago
valorant support sometimes takes days when it comes to account recovery, you're kinda stuck here only thing to do is blocking the credit card from online purchases and leaving it at that if the email is for some reason still connected just change the password back yourself
kristithebeastie
kristithebeastie•2y ago
Do you know anyone or have told anyone your password? Very unfortunate of your situation and hope everything gets resolved 🫶
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