HELP MY VAL ACC GOT HACKED AND I DONT HAVE ACCESS NO MOREEE

maneee the hacker change the username and pw, i tried to recover from website like riot support but it said user cant found or something
31 Replies
Arii
Arii2y ago
https://recovery.riotgames.com/en/forgot-password choose region then select forgot username and enter the email if its still connected the account recovery at https://support-valorant.riotgames.com/hc/en-us/articles/360046229573 should work though even if the username is changed though I doubt it was changed in the first place since almost nobody's account can actually change those
Taver
Taver2y ago
i got my account hacked aswell and i used this link but it says "We cannot find the username you entered on the region you selected. Please review your selections and try again", can they change my username?
Arii
Arii2y ago
I believe you can only change it if you made the account back before you could make riot accounts and managed to have a duplicate name
Taver
Taver2y ago
ok, can you help me w another thing
Arii
Arii2y ago
sure
Taver
Taver2y ago
ty i made a ticket without being logged in bc my account was compromised and when i got the email confirming it i press the link to review
Taver
Taver2y ago
No description
Taver
Taver2y ago
and it says this, should I make another one or something
Arii
Arii2y ago
you might have to do that weird that it puts you on wild rift tho you should've gotten a link like http://support-valorant.riotgames.com/hc/requests/****** if you got the ticket on email though
Deleted User
Deleted UserOP2y ago
same there is no AP
Arii
Arii2y ago
you can respond to it by just responding inside the gmail
Taver
Taver2y ago
this is the email
Taver
Taver2y ago
No description
Taver
Taver2y ago
idk if i can talk to them through that also it sent a wildrift email
Arii
Arii2y ago
that is the automated one
Arii
Arii2y ago
you will get something like this after:
No description
Taver
Taver2y ago
ok
Arii
Arii2y ago
they haven't responded to the ticket yet if you haven't gotten this type of an email
Taver
Taver2y ago
so do you think i should send another or no
Arii
Arii2y ago
I would probably wait a few hours to be honest
Deleted User
Deleted UserOP2y ago
so like does that recovery work > ?
Arii
Arii2y ago
just make sure any credit cards and stuff are blocked from online purchases
Taver
Taver2y ago
idk how to do that lmao ill check my banking app
Arii
Arii2y ago
it should work
Taver
Taver2y ago
yeah try that recovery, mine prolly didnt work bc my acc used to be in eu and i switched to na i froze my card didnt know that was an emoji lmao thank you Arii, I appreciate it very much hopefully I can get my account\
Arii
Arii2y ago
np
Deleted User
Deleted UserOP2y ago
ok thanks i will try that
ant
ant2y ago
OOOOOF!
DDR
DDR2y ago
This just happened to me And i got my acc back i can walk you through the process just ping me If ur available
James
James2y ago
;support
VANGUARD
VANGUARD2y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us/requests/new. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.
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