V
VALORANT•2y ago
rossilite

My Valorant account was false permanent banned .. Need help Please

Recently My Valorant account was false permanent banned ... I have been playing valorant for the last 2 + years(since the game came out ) i have spent almost 400 dollars in this game .. Few days back i tried to normally open valorant to play and it closed saying your account was permanently banned for using third party software .. which can never be true i have never in my life even tried to download hacks or anything i was still banned .. i tried contacting riot support .. they replied after 3 days saying we cant help ... i told them i can show them proof that i am innocent(like if they tell me what caused the ban i can tell them that what that software is used for .. because i know i have never hacked so there just can not be a software for hacking ..) they never replied to my ticket .. it still open has been 3 days .. Another thing my pc was hacked badly around 15 days ago .. to the point my all mails pass was changed my alt acc(valorant ) was completely hacked the mail of that account was changed .. (proof of the hack i have attached as i contacted riot for help ..) later i recovered my pc .. and played normally after 3 days this happened .. i have no clue if the hacker installed something which might have caused the ban.. Please help .. I really need it
No description
15 Replies
MatrioX
MatrioX•2y ago
just keep on opening tickets and you'll get help eventually
rossilite
rossiliteOP•2y ago
@.matriox. they did reply but they told we won't be able to help. The decision was final.. I asked them for reason they didn't tell anything
Deleted User
Deleted User•2y ago
me too if any one answer you mention me pls @rossilite
rossilite
rossiliteOP•2y ago
@Deleted User sure man same goes to you
me
me•2y ago
From their perspective Riot understands why you were banned, so the best you can do is ride out the cooldown.
If someone was using your account, Riot would consider that a result of account sharing (which you agreed not to do when you signed up), so it would still be on you. Best you can do is make a new account while the old one is on suspension.
rossilite
rossiliteOP•2y ago
My hardware is banned @meeeee It's a permanent ban
me
me•2y ago
Hardware bans are time limited.
rossilite
rossiliteOP•2y ago
4 months I have spent 400 dollars
jar
jar•2y ago
about 120d mine expires soon
Breadfast
Breadfast•2y ago
dont cheat -> dont get banned if its "a hacker" wouldn't they hardware ban HIS system instead? 🤔
me
me•2y ago
They usually ban hardware with the accounts associated with the hardware.
aa3
aa3•2y ago
how do u know how much u have left
jar
jar•2y ago
i checked the last time I hacked on valorant and calculated the time 1 week from that day
James
James•2y ago
;support
VANGUARD
VANGUARD•2y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us/requests/new. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.
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