V
VALORANT•2y ago
Blob

Game Freezing

Every time I go into a game it will sometimes freeze which requires me to restart my computer and when I get back I get a penalty, so if anyone can help me please talk to me
7 Replies
Deleted User 7dg36792
Hello @b1obbo, Sorry that you're experiencing this issue. Can you please provide me with more details of your issue so I can further assist you? Are you receiving any errors or anything at all?
Blob
BlobOP•2y ago
No errors were showing
Deleted User 7dg36792
Sorry that you're experiencing this issue. I will be trying to help you today with fixing the issue you're experiencing 🙂 Are you by any chance crashing? Or just freeze?
Blob
BlobOP•2y ago
They no error message of me crashing but maybe
Deleted User 7dg36792
Are you able to hear the game or anything? While you're frozen?
Blob
BlobOP•2y ago
No
Deleted User 7dg36792
Okay please press & hold Windows Key + R and type in "%localappdata%" find the valorant folder and click on it, click on the "Live" folder, click on the "Crashes" folder and please send me the crashes folders so I can take a view of the issue you're running into. 🙂

Did you find this page helpful?