Locked out ?

So I have a friend whose locked out of their valorant account, they literally tried to log in a few days ago. They got told that their bank is not refunding money from riot games. Is there a reason why this is happening if they’ve been playing this game for a long time now ?? This happened out of the blue
7 Replies
becky
beckyOP2y ago
<@&734862285591412816>
ethan
ethan2y ago
refunding money or not? i think the bank saw suspicious charges and took back the payment, thus locking the account out i always used gift cards so that cant happen
Deleted User 4gsHyz5 7inHt
if they spent money in their bank account that they didn't have (aka they spent more money than is in their account), then the bank may have charged back those transactions.
becky
beckyOP2y ago
Yeah I have no idea what’s going on, riot is supposedly refunding the money back but my friend never requested any refund And now the account got locked They tried to reach out to riot but they haven’t responded
DDR
DDR2y ago
your friend probably spent money on an account he bought it probably was not his account and just bought it somewhere spent money on ti the account got returned to the real owner and riot is giving the money he spent on it
James
James2y ago
;support
VANGUARD
VANGUARD2y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us/requests/new. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.

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