i mean, they obviously put in the time and effort to make it, and clearly it doesn't look like you wanted it to. If I were you, find a better designer and tell them it's not what you asked for.
i lowkey feel bad for the designer because I've been in their shoes before, probably just someone trying to make some extra money but not doing a very good job. If you can direct me to their portfolio, I'm happy to send them some money to support their dreams.