V
VALORANT2y ago
10r

SOLUTION FOR VAL NOT UPDATING

Here is a solution which helped my val update and playable again.
No description
134 Replies
10r
10rOP2y ago
If the last 4 steps dont work: 1) Press the windows key. 2) Type "vgkbootstatus.dat 3) Right click the file and press "open file location" 4) Delete the file 5) restart your pc 6) check if your val is working THIS IS 1 OF THE 2 MAIN SOLUTIONS, THIS SPECIFICALLY WORKED FOR ME.
emily
emily2y ago
theres been like 7 of threads like these already
10r
10rOP2y ago
but many dont see them, so better to make more
Rito
Rito2y ago
60 posts of people mentioning the same problem 😄
emily
emily2y ago
agreed
sss
sss2y ago
guys just delete antivuris
emily
emily2y ago
no!!
sss
sss2y ago
i fix it like that
emily
emily2y ago
good for you
sss
sss2y ago
then u cant play
emily
emily2y ago
rito do you know where kinito is no i play
Rito
Rito2y ago
Nope
10r
10rOP2y ago
k goodluck with malware
zuri
zuri2y ago
u can just disable ur antivirus for now just dont do sus things
Gautam
Gautam2y ago
bro ur a legend thanks
10r
10rOP2y ago
np man
Mokali
Mokali2y ago
Come on, someone help Does anyone know
Schmick
Schmick2y ago
we are looking into this on our end.
Mokali
Mokali2y ago
OKay so So how long will it take ? @Riot Schmick
Schmick
Schmick2y ago
fixes take as long as they take. we aren't psychic and can't tell ahead of time how long that will be.
Mokali
Mokali2y ago
Ok, thank you, I hope you solve it as soon as possible, take it easy 😂 @Riot Schmick
Schmick
Schmick2y ago
thanks you too
mythirdtoe
mythirdtoe2y ago
is this a new issue that came up or has it been a long occuring thing
Schmick
Schmick2y ago
it's new. that's why everyone just started talking about it today to anyone who is still having this issue, can you please: * open a player support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003209713 * tell them you are having the "update stuck on 0%" issue * tell them if you have any anti-virus installed * tell them if you already tried disabling your anti-virus and that didn't fix the issue * tell them if you saw "Do you want to allow this app to make changes to your device?" and whether you hit Yes or No. * follow the instructions here to upload your logs with the Riot repair tool: https://support-leagueoflegends.riotgames.com/hc/en-us/articles/115002832247-Fix-My-League-The-First-Steps-to-Tech-Help
Mokali
Mokali2y ago
#84112843 @Riot Schmick Ticket number
Schmick
Schmick2y ago
thanks looks like most of the folks that have made tickets didn't upload logs at all, of those who did uploaded shooter game logs when i asked for Vanguard and Riot Client logs, which makes it less useful to us
Deleted User
Deleted User2y ago
my ticker number is #84136242 how do i delete a antivirus like avast
Schmick
Schmick2y ago
thanks i assume you just run the uninstaller in windows
Deleted User
Deleted User2y ago
I did this and when ever I type in the vgc on command prompt it says that I don’t have any files for it and valorsnt keeps saying dependecy and restart
Deleted User2840283fd2
Mine dont work too ive tried every solution in here and yt still keeps saying we couldnt install a req dependency
Deleted User
Deleted User2y ago
i just deleted it thank Yea I did eveything and it still says restart pc and dependecy whats the best gun overall lol just corious
Deleted User2840283fd2
Ive done everyyyyyy solution n it wont work
Deleted User
Deleted User2y ago
nice pfp Did u delete your antivirus uet
Deleted User2840283fd2
Just happened yesterday yes
Deleted User
Deleted User2y ago
It happened for me to I retasted 5 times
Deleted User2840283fd2
Ty Ive disabled my anti virus tried the Pavian method on yt and tried this If the last 4 steps dont work: 1) Press the windows key. 2) Type "vgkbootstatus.dat 3) Right click the file and press "open file location" 4) Delete the file 5) restart your pc 6) check if your val is working And
Deleted User2840283fd2
And alot more in community help None of them workedd And e girls method And rito
Schmick
Schmick2y ago
if you have questions for me unrelated the issue in this thread, you can ask me in #general. let's not clutter it up for people who are looking for help
Deleted User
Deleted User2y ago
ok my fault what will giving my ticket number to you do though
Horizon
Horizon2y ago
I cant even uninstall riot vanguard
Deleted User
Deleted User2y ago
ik how to fix this
MaiLiquidRoms
MaiLiquidRoms2y ago
I feel you. I can't even uninstall Vanguard because I uninstall and installed again the game (hoping the problem will be solved) so I will not find Vanguard in my PC's archive and I have the same problem: It can not install Vanguard
Schmick
Schmick2y ago
i was passing it along to the people that were looking at this issue so they can gather more info, but i dont need ticket numbers anymore, which is why i removed that direction from my post, but people keep sending them to me anyway
Horizon
Horizon2y ago
Nvm i just did the two steps and it told me to restart my pc My valorant is working now Thx ive been dying
Deleted User
Deleted User2y ago
What did u do Im dying I spent 5 hours tryna fix it yesterday
Gordon
Gordon2y ago
I disabled antivirus and got blue screened but it ended up working
Deleted User
Deleted User2y ago
How do u disable antivirus
Gordon
Gordon2y ago
Do you have avast anti virus? Or anything like that
Deleted User
Deleted User2y ago
I think so is it organs Organize
Gordon
Gordon2y ago
you can disable it in the windo tray
Deleted User
Deleted User2y ago
Orange
Gordon
Gordon2y ago
Bottom right
Deleted User
Deleted User2y ago
Is it orange
Gordon
Gordon2y ago
Yea its orange
Deleted User
Deleted User2y ago
Did urs say dependency When u were stuck
Gordon
Gordon2y ago
My download was stuck at 0 Literaly 0 And then when i clicked on the window button it said it was stuck at 45 In riot client
Deleted User
Deleted User2y ago
So same as me
Gordon
Gordon2y ago
Try disable anitivirus
Deleted User
Deleted User2y ago
I restarted my pc 5 times and uninstalled
Gordon
Gordon2y ago
You might bluescreen though
Deleted User
Deleted User2y ago
And I’ll do that i just recived emial from teeny weeny from valor tech team can you tell him that he good at job lo idk if this the right channel mb mb
Gordon
Gordon2y ago
I think wrong channel 😭
MaiLiquidRoms
MaiLiquidRoms2y ago
Anyone knows if there is a problem using Windows 8.1 to play? I ask in case there's no support for that software yet or it doesn't matter.
Gordon
Gordon2y ago
Yo did it work
b̶͌̌a̸͆͌p̸̾̕p̷̅̏ỳ̴͑
im on windows 11 and can’t find the vanguard stuff
Deleted User
Deleted User2y ago
Windows 8(.1) is out of support for VALORANT (same goes for 7) You need to upgrade to Windows 10 or 11 to play VAL I’m at work@ill@do@it when I get back
bingus 3000
bingus 30002y ago
is the rito guy kinito
MaiLiquidRoms
MaiLiquidRoms2y ago
Well, I guess I will not play Valorant anymore, sadly. Thanks for solving my doubt
bingus 3000
bingus 30002y ago
why cant you upgrade? low end specs or
Deleted User
Deleted User2y ago
Is there no way to upgrade?
MaiLiquidRoms
MaiLiquidRoms2y ago
Kinda
bingus 3000
bingus 30002y ago
i feel like most pcs that can run val can prob run win 10
Deleted User
Deleted User2y ago
Windows 10 shouldn‘t really be much more demanding
bingus 3000
bingus 30002y ago
and theres that tiny11 or smt i think if necessary
Deleted User
Deleted User2y ago
yes although you need to be careful because vanguard on w11 needs tpm 2.0 and secure boot many (older) low spec computers miss these features
bingus 3000
bingus 30002y ago
oh yeah and that
kyler
kyler2y ago
am ma uninstall avast and see if it actually work or nah
yeshiroyco
yeshiroyco2y ago
i don't have antivirus and my windows defender is off. still stuck update
yeshiroyco
yeshiroyco2y ago
No description
yeshiroyco
yeshiroyco2y ago
#84243922 @Riot Schmick Ticket number
Box
Box2y ago
how do i ticket i tried this and didnt work @Riot Schmick
Schmick
Schmick2y ago
;support
VANGUARD
VANGUARD2y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.
Box
Box2y ago
;support i allready tried what it said on the support where do i go for my specific problem?
Schmick
Schmick2y ago
you open a ticket. the link is right there https://support-valorant.riotgames.com/hc/en-us
Yeeter
Yeeter2y ago
I cant take this lmao
Schmick
Schmick2y ago
take what?
Yeeter
Yeeter2y ago
I’ve been working at this for an hour I’ve done everything I can I cant update the game
Schmick
Schmick2y ago
then time to open a support ticket
Box
Box2y ago
where?
Schmick
Schmick2y ago
i just linked it
Yeeter
Yeeter2y ago
That could take me another 2 hours
Schmick
Schmick2y ago
i'm not going to link it again read it will probably take longer than taht but if you do nothing, then it will take even longer
Box
Box2y ago
im at the support screen
No description
Yeeter
Yeeter2y ago
SadCat
Schmick
Schmick2y ago
there is a button that says submit a ticket
Box
Box2y ago
found it
Yeeter
Yeeter2y ago
I clicked the windows key and typed that in and it sent me to a search engine IT WORKED YES I DELETED YES Omg I’m praying this fixes it If not then Support ticket it is
Box
Box2y ago
@realyeeter if it works pls help me Its not letting me set up a ticket wth its signing me in then puting me in the leage home page
Yeeter
Yeeter2y ago
It’s starting to update!!
Box
Box2y ago
alr help me pls
Yeeter
Yeeter2y ago
Ok so Click ur windows key Type in the vgkbootstatus.dat into the search bar And the file should come up Do u see it If it keeps sending you to google or bing then just restart ur computer and try typing it in again
Box
Box2y ago
join vc so i know im doing it right @realyeeter
Yeeter
Yeeter2y ago
Ok 1 sec
Box
Box2y ago
you can mute up if you want ima just screen share
Yeeter
Yeeter2y ago
Issok I can talk if you want
Box
Box2y ago
alr
Yeeter
Yeeter2y ago
I need to load up discord on my computer tho I’ll be 1 min
Box
Box2y ago
alr
Yeeter
Yeeter2y ago
Which channel r u in
Box
Box2y ago
private chat check requests
Yeeter
Yeeter2y ago
Ok @Riot Schmick ty for the help, the vgkbootstatus.dat file being deleted saved my game!! Ok it loaded the game and now my whole computer is KekwSob I restarted it AGAIN it’s not frozen ima load into a swift play and see if it works
Box
Box2y ago
it didnt work 😭
Chaotic Brush
Chaotic Brush2y ago
Vanguard was blue screening my computer even when trying to uninstall Let's hope this works It's working!
MaiLiquidRoms
MaiLiquidRoms2y ago
Upadate: I managed to do the upgrade. It's all fine now. I can continue suffering in bronze. Thx everyone.
bingus 3000
bingus 30002y ago
lol gl out there man
MaiLiquidRoms
MaiLiquidRoms2y ago
SageHeart
isnfal
isnfal2y ago
@Riot Schmick when i try to open support it comes up with an unknown error has occured, what do I do?
Schmick
Schmick2y ago
try doing it in an incognito browser window i thought you were opening a ticket?
Box
Box2y ago
idk how 😭 im computer stupid i need step by steps
Schmick
Schmick2y ago
you go to this link and fill in the form https://support-valorant.riotgames.com/hc/en-us/requests/new
Box
Box2y ago
its not there i signed in verified my gmail didnt send anytthing to my gmail or thing @Riot Schmick
Schmick
Schmick2y ago
idk then, try again ig?
RadMan911
RadMan9112y ago
Does it work for windows 8.1?
Schmick
Schmick2y ago
idk, try it and see
RadMan911
RadMan9112y ago
I did and it did not work
yeshiroyco
yeshiroyco2y ago
No description
RadMan911
RadMan9112y ago
My honest reaction
MaiLiquidRoms
MaiLiquidRoms2y ago
Well, I found a very optimized version of Windows 10 which actually worked for my toaster. I can share it to you but there's a small, very small issue: the guides in YT are in spanish xd It's called WinterOS: Rev06
yeshiroyco
yeshiroyco2y ago
yeah i see that's video in youtube
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