Refund

I want to refund an upgraded skin that I've bought over 14 days ago and have used in game. I heard that I can refund a skin once only with a one time exception and I'm wondering if I can get my VP and Radianite back or not if I were to refund it. If I am able to, how long will it take? Thanks
29 Replies
Twins
TwinsOP3y ago
Anyone? Please?
wyvern
wyvern3y ago
u can make a support ticket and if ur lucky u might get a full refund (vp & radianite)
Twins
TwinsOP3y ago
No description
Twins
TwinsOP3y ago
I clicked araxys and it said 15 RP I clicked refund and agreed to the one time thing did I mess up..?
Twins
TwinsOP3y ago
I've made the ticket anyway @wyvern._.
No description
wyvern
wyvern3y ago
ye just wait out the ticket idk what happened with ur rp thing idk if u can refund variants but it might’ve been that
Twins
TwinsOP3y ago
there was other options there such as xenohunter upgrade, Oni upgrade etc I refunded araxys RP and idk if I did something wrong lol it was like this after I clicked refund btw
wyvern
wyvern3y ago
hmm ye I have no clue
Twins
TwinsOP3y ago
ill just wait for the ticket
Jacob
Jacob3y ago
Did you click the refund button when it popped up?
Twins
TwinsOP3y ago
yes but it was like 15rp 😬😬
Jacob
Jacob3y ago
it might take awhile for the refund to actually worked
Twins
TwinsOP3y ago
yeah but I want the refund for the whole skin
Jacob
Jacob3y ago
I refunded one of my guns, and it took 30 minutes to an hour
Twins
TwinsOP3y ago
and ulvrades upgrades did you have to open a ticket?
Jacob
Jacob3y ago
no I clicked the refund button
Twins
TwinsOP3y ago
did you upgrade it and everything?
Jacob
Jacob3y ago
yes it was upgraded
Twins
TwinsOP3y ago
well it's been about 40minutes
Jacob
Jacob3y ago
anything?
Twins
TwinsOP3y ago
nope VP and RP the same etc
Jshy
Jshy3y ago
probably wont get it back ive done it 3 times, all have been declined if you get the exception, consider yourself lucky'
Optio1
Optio13y ago
Usually wording of "if you cant thats ok" tends to make you get denied, generally have to be upfront and say, maybe not in this exact wording "give me a refund" and basically nothing else.
Jshy
Jshy3y ago
Yeah, in no way did I even give them an option. I straight up said, I want to refund said skin. I heard you had a one off exception policy. etc etc Its either just luck of the type of support staff you get
Optio1
Optio13y ago
Alot of it is wording Companies will walk all over you if you give them the option.
Jshy
Jshy3y ago
Yeah...fairly confident in my wording. Ive seen worse tickets get the refund.
Optio1
Optio13y ago
Some of it comes down to what they deem acceptable as well. Typically you can finagle them into giving you a refund, but you just have to not be super nice to them about it. (not intentionally mean, just upfront). Although I would venture to say they look at play time with the items before doing things like that.
Twins
TwinsOP3y ago
welp at least I tried ill open another ticket and see what happens if it gets declined I've never refunded I'm pretty sure they allow once only
James
James3y ago
VALORANT Support
How to Request a Refund | VALORANT Player Support
Wondering if you can get a refund on an item you purchased in VALORANT? Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts...

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