I
Immichβ€’3y ago
bfizzle

stuck at "sign up"

Hello- Using the portainer instructions and followed the set up, including replacing all .env with stack.env, was able to reach initial "sign up" page and upon entering info and clicking to continue, nothing happens. env: DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis UPLOAD_LOCATION=/share/Docker/Immich/Upload PUBLIC_LOGIN_PAGE_MESSAGE=Welcome! IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 Thanks for any help!
27 Replies
Alex Tran
Alex Tranβ€’3y ago
What is the log on the server?
bfizzle
bfizzleOPβ€’3y ago
Alex Tran
Alex Tranβ€’3y ago
Hmm maybe try these three
IMMICH_WEB_URL=http://immich-web:3000/
IMMICH_SERVER_URL=http://immich-server:3001/
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003/
IMMICH_WEB_URL=http://immich-web:3000/
IMMICH_SERVER_URL=http://immich-server:3001/
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003/
without the final forward slash / I don't see anything wrong with the setup
bfizzle
bfizzleOPβ€’3y ago
Sweet - that did it. Thank you!
Alex Tran
Alex Tranβ€’3y ago
Hmm good to know, first instance of this πŸ€” Thank you for reporting
bfizzle
bfizzleOPβ€’3y ago
I'll report back any other issues...I'm learning as I go πŸ™‚
Alex Tran
Alex Tranβ€’3y ago
No problem, let me know if you run into any strange
bfizzle
bfizzleOPβ€’3y ago
I attempted to redeploy my stack (pulling the latest update), updated the app and now I can't log in again.
Alex Tran
Alex Tranβ€’3y ago
Bring down the stack and bring it up again
bfizzle
bfizzleOPβ€’3y ago
shoot - I scrapped the whole thing and started over from scratch...it's still not even bringing up the initial sign up/login.
Alex Tran
Alex Tranβ€’3y ago
Can you provide the logs of the server? It would be hard to trouble shoot if the only datapoint we have is β€œit’s broken” 😝
bfizzle
bfizzleOPβ€’3y ago
fair point - thanks for the reminer πŸ™‚
Zack
Zackβ€’3y ago
Server seems fine, could be an issue with your proxy setup?
bfizzle
bfizzleOPβ€’3y ago
It isn't providing any logs, what information would be important to review?
Alex Tran
Alex Tranβ€’3y ago
What is your proxy setup looks like?
bfizzle
bfizzleOPβ€’3y ago
I'm going to guess this is what you are looking for:
Alex Tran
Alex Tranβ€’3y ago
No I mean do you have any other proxy setup besides the one included in the application?
bfizzle
bfizzleOPβ€’3y ago
I do have other containers, but I don't have any other proxy containers set up. My published ports are unique to each container.
Alex Tran
Alex Tranβ€’3y ago
Can you post your current Immich setup?
bfizzle
bfizzleOPβ€’3y ago
Alex Tran
Alex Tranβ€’3y ago
Can you provide the exact value you use for Portainer and .env file? of course please redact any secrect after you pull the new version, have you perform docker-compose down then docker-compose up again?
bfizzle
bfizzleOPβ€’3y ago
I'm sorry for my ignorance, what do you mean by "exact value"?
Alex Tran
Alex Tranβ€’3y ago
Can you capture the screenshot of your portainer setup? Also can you try to bring down and whole stack and bring it back up again. Sometimes pulling without bring down and bring up the stack can cause issue because of the state of the container might not be restarting proberly πŸ˜€
bfizzle
bfizzleOPβ€’3y ago
Well, stay tuned. I couldn't get the stack to stop (it would populate several errors), so I just restarted my NAS (twice), then stopped and restarted the stack (successfully) and now I'm logged in.
Alex Tran
Alex Tranβ€’3y ago
Yeah I think the problem was the image was pull but the stack wasn’t restarted properly πŸ˜… Im glad it works!
bfizzle
bfizzleOPβ€’3y ago
when all else fails - turn it off and back on again! Thanks for your patience and help!
Alex Tran
Alex Tranβ€’3y ago
No problem!

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