No sound on immich app

I have no sound when a video on immich app. If I open from the phone the sound is ok. From the immich website also works.
6 Replies
Alex Tran
Alex Tran3y ago
Did you change anything in the video encoding option?
Zack
Zack3y ago
And what is the device
ebmartin
ebmartinOP3y ago
No iPhone 12 The weird thing is, it began to happen after the last update 1.43. The videos before that have no sound. The videos recorded after that and backup by immich has sound 🧐 I also did the upgrade to the version 1.44 but not changed.
Zack
Zack3y ago
Right, we changed a default with the transcoding in 1.43, if you go into your admin panel and tell immich to re-run the transcoder for all assets, that should fix it for you It'll take a while to run depending on the amount of assets you have and the CPU in your server
ebmartin
ebmartinOP3y ago
Nice I will try and let you guys know 24 later and it worked. Thank you so much for your help guys. Keep 🆙 the good work. Im a happier sponsor of the project.
Zack
Zack3y ago
👍

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