IOS app shows duplicate photos after running a backup with cloud and cross through cloud icons

Hi there, Just ran a backup on my phone so it can automatically upload images. After doing so I noticed duplicates showing up on the app not on the website though and with some having a small cloud and cross through cloud icon. I'm assuming it means one is synced and maybe one isn't but not sure why it be there if I have backed up? Thanks
4 Replies
bo0tzz
bo0tzz3y ago
If you force kill and restart the app I'd expect that should fix it
nath2125
nath2125OP3y ago
how do you force kill on iphone i know android can but unsure for apple ok and now i have just realised i now have duplicates on my immich webpage also now after restarting even though i was told it shouldnt since if there are duplicates it wont upload but i guess not or something
Alex Tran
Alex Tran3y ago
If the image are the same then it will skip it, but if one of the version is compressed then the dedup won’t work
nath2125
nath2125OP3y ago
it shouldnt be i had been previously backing up to my server using original photos so id assume it was the same il have a look again i guess maybe there is a possibility

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