Suddenly can't log into the mobile app
I've had Immich running for a couple of months or so now and it has had no issues so far.
I have the web client bookmarked on my computer and I also have the app on my Android phone for auto uploads.
It started maybe a week or so ago that when I open the Immich app on my phone that I'm not signed in.
When I go to sign in (after verifying the email, password, and the server address are correct), it says ""Error logging in, check server URL, email and password".
I can still sign into the website on my computer with no issues.
Here is my local server address just so I know I'm still doing this right:
On my computer I use: http://192.168.1.216:2283/photos
On my phone I use: http://192.168.1.216:2283/api
I've tried updating the Android app as well to no avail.
Any ideas?
9 Replies
Is your server updated?
I believe your server is outdated, please update your server with
docker-compose pullI haven't updated the server software so I'm guessing this is it.
Hm. I use Unraid and to install Immich I initially used the guide at: https://docs.immich.app/docs/installation/unraid-installation
I'm guessing the instructions to update the containers on Unraid is slightly different. How do I go about updating Immich on Unraid?
Unraid | Immich
Install Immich on Unraid using the Docker Compose Manager plugin from the Unraid Community Apps.
Received these instructions from user trance-addicted on updating Immich on Unraid:
"go to unraid
compose down (it stops the immich server)
click on update stack
then bang, u are on 1.39.0"
This worked to update Immich successfully.
I'm now able to sign into the Android app.
I'm now waiting on "Building the timeline", which it has been stuck on for like 5 minutes at this point but maybe it just takes a while.
🤔
that would be strange, usually that takes a couple of second
I just checked my phone again and the timeline is up and showing correctly at this point. I couldn't tell you exactly how long it took unfortunately.
For reference, I have about 4000 images and 1000 videos (the videos I take are typically like 10-30 seconds long).
Looks like I'm good to go! Thanks again!
Same thing is happening to me on ios. I just updated the app. Now on my phone is has been stuck at 'Building the timeline' for 10+ minutes. The web version still works as expected. I only have ~100 photos added.
Seems to be a bug.... I just (out of curiosity) took a new photo and as soon as I did that the photo was uploaded and my timeline appeared with all my old photos
Has the issue been resolved?
Yes, once I took a new picture, all my old pictures showed up.