Slash commands not showing in some servers
Hi, we have an issue we have had a few users report where slash commands for our bot do not show up for the admins of the server. They are able to see commands from other bots, and they can also see the bot in the members list, but they do not get the prompt when they start typing our slash commands.
I understand this is not likely to be a discord.js issue itself, but are there any possible reasons for this behavior that I'm missing? The bot definitely has permission to view the channel the user is attempting to use, and they gave it admin permission in the server to be fully sure.
Slash commands work fine for our bot in 99.9% of servers, but apparently just not in a few.
6 Replies
Unknown User•2y ago
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Right for sure
Yeah they checked integrations and it's not showing up there. I'll see if they've tried reloading
The commands are deployed globally right? It's not some weird thing where you deploy by guild on guildCreate?
Yeah they're global. Bot is in thousands of servers and commands are working fine, just getting reports from a couple who added it recently and don't have them
So reloading, checking for updates, and even checking with a different device and user are not working 😦 idk what to tell these ppl
Unknown User•2y ago
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Yeah one of them got it to work by kicking & re-inviting several times (I also restarted the bot during that so maybe it had some effect)