can anybody help me my friend got hacked

my friend was randomly playing and she lend a friend the acc bc her friends acc got a penalty and now the friend has change the pass and the detail she spent alot of money on that acc her acc that got hacked is cane#jayyy
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21 Replies
程
2y ago
yes please im the one who got hacked
bh
bh2y ago
@jaydeezr. I would make a ticket to Riot Support and they can help you there @Deleted User If you want to make one too to help the situation just mention @jaydeezr. ‘s Riot ID in your ticket and theyll be able to know both of the tickets are related
Deleted User
Deleted User2y ago
THANK YOU FOR REPLLYINGGGGGG
garv
garv2y ago
pretty sure account sharing and trading aint allowed
Deleted User
Deleted User2y ago
well it is allowed but its not selling it it wasnt even trade
Red
Red2y ago
She can open a ticket with Riot support but it's unlikely they'll do anything because iirc any form of account sharing/sharing account credentials is a violation of Riot's TOS for reasons like this No, it is not any form of account sharing and sharing account credentials breaches the agreement Read above
程
2y ago
I shared my account to the one i trust which is my best friend ive known for a year nd irl. And she never gave anything details abt my account but her friend found it out somehow.
Deleted User
Deleted User2y ago
technically her friend who hacked her went and change all the details and then her friend unfriended me from my friends acc
程
2y ago
ye
Deleted User
Deleted User2y ago
maybe u can try to recover the email by pressing forget email and password
Red
Red2y ago
It's sill a violation of Riot's TOS regardless And because acc sharing was involved it's highly unlikely they'll be able to do anything about it It's against TOS for reasons like this No matter how much you think you can trust someone you still shouldn't give off your account credentials Let's say you guys get in an argument and they want to get back at you. They have ammunition to mess with you. This is just an example, not necessarily the case. Because you decided to share your account credentials you put it at risk and caused it to get a penalty. Riot won't undo that penalty because that's on you for sharing your credentials Your account is your responsibility I recommend logging out of all devices, changing your information, enabling 2FA and never sharing that information with anyone It should be up to you to keep your credentials safe, not others because they shouldn't have it in the first place If your account information got changed because you gave it away, you can contact Riots support for account recovery and they can assist you there, but they cannot undo any penalties ;support
VANGUARD
VANGUARD2y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.
Red
Red2y ago
They can help you with account recovery but beyond that they can't
Deleted User
Deleted User2y ago
you guys should add something called email recovery basically it shows u the email of the acc but it just sends it to your self no anybody else i think that will be a good feature to riot games in case anybody got hacked on further more
程
2y ago
hm
Deleted User
Deleted User2y ago
add 2fa to your val account you shouldn’t share accounts especially if its your main dunno what to tell you
Red
Red2y ago
I don't understand how this would work If you don't know the email attached to your VALORANT account, and it sends your email to your email..? If you don't know the email for the valorant account idk how you'd be able to access it via email either But you can enable 2FA if that's what you mean Any time someone logs in it sends a code to your email they have to input
Deleted User
Deleted User2y ago
Yea i meant 2fa
Red
Red2y ago
Riot already has 2FA You just have to enable kt
Deleted User
Deleted User2y ago
ok
ply
ply2y ago
probably best to create a ticket, i got my account hacked and, i created a ticket, it will just ask you for information you put in when you created the account, old passwords first skins you brought etc, should take about 2/3 days for them to see if everything matches, if that doesn't work your probably lost the account.