V
VALORANT3y ago
NKKO

Why my account get hack,and how do i get my vp back?

please help me , I just logged in to the game after a while and after I returned my vp then was around 5000vp is now reduced to 1408vp I don't know who used my account when it wasn't active, I never shared any information about my account,please give me a solution. I feel very insecure because I paid around Rp. 500,000 idr+i confuse why my acount can get hack What should I do now?
12 Replies
Red
Red3y ago
The only way to get your VP back is by putting refunds in, but you can attempt to contact Riot's official support and explain the situation there to them. I'm unsure how much they can help. Make sure to change your password and enable 2FA. ;support
VANGUARD
VANGUARD3y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.
NKKO
NKKOOP3y ago
thanks,i have change and enable2fa did logout acount from any platform help?
Red
Red3y ago
Yes that helps iirc logging out of all platforms logs you out of every single device
NKKO
NKKOOP3y ago
soo i just refund skin that the hacker bougt and i got my vp back the problem is the hacker buy 2 skin i regund one of them refund*
NKKO
NKKOOP3y ago
No description
NKKO
NKKOOP3y ago
No description
NKKO
NKKOOP3y ago
soo what do i do with naptune vandal?
Red
Red3y ago
keep it, try to refund it, that's about all there is I think. you can try contacting support as I suggested earlier, but that's about all I got for ya
NKKO
NKKOOP3y ago
thank you very much for your help +sorry if my grammer suck
Red
Red3y ago
No worries, sorry I don't have any more solutions for you
NKKO
NKKOOP3y ago
is ok,you helpedme alot

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