someone cheated on my account, submitted a ticket, got deleted instantly (seemingly)

to put it simply, I was playing WoW for the enterty of October, and only at the begining of November got into playing shooters again, I was going to get into Valorant, but it told me I was permently suspended, I checked my account on a stat tracker to see if anyone else played on it (TerraOWO#4311) and it turns out someone has, spesifically on October 28th inpaticular I can prove I was playing WoW, since I have discord messages in the discord server for Pagle to prove I was too busy questing, dungeoning, and pet grinding, to play Valorant. I submitted a ticket to Riot games, and even got a email back, but when I click on the link it gose nowhere and there is no way to access the help request again. any advice, how should I proceed, and should I just resubmit the request?
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10 Replies
RedPainSam
RedPainSam3y ago
open your acc on riot games website and u should be able to find a section called my tickets
Terra
TerraOP3y ago
it isn't showing up there sadly, do you think I should put in another ticket?
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RedPainSam
RedPainSam3y ago
idk why i feel like a rioter agent deleted ur ticket by mistake lol so id say put another ticket
Terra
TerraOP3y ago
okok did it again, same everything, already gone
RedPainSam
RedPainSam3y ago
strange id say email them? not by ticket and describe that issue
Terra
TerraOP3y ago
I am contacting Riot support on twitter Update: I got it back. just hoping they'll delete the stats I got, they got a gold 2 on my account I dont deserve. Im not a avid player, so I feel like it should be scrubbed. But thats really it. Also @redpainsam thanks for the advice.
RedPainSam
RedPainSam3y ago
Glad to hear that Enable 2fa as soon as possible
Mitulagr
Mitulagr3y ago
Same I submitted a ticket an hour ago but can't see anything under "My Tickets"
Terra
TerraOP3y ago
Just wait a day. Itll show up If not. Go through riotsupports twitter dms
kinz
kinz3y ago
ahhh same like mee this is same like me
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