My val account has been reset?
Hello. I have been playing the game since march (bronze 2). I recently tried to log in to my account after taking a break to play other fps games. After logging in I noticed my level had been reset to 1 (used to be above 50). All my skins are gone. My friends are no longer added. Please can someone let me know if this is a problem they have ran into and if their is a fix. If not I would like to be able to contact a riot employee as for me the ticket system never works. Please help in raring to carry on playing!
7 Replies
@banandaman To contact someone about fixing it you have to contact Riot's official support, there's not really any other way to do it
;support
If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us.
If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.And I've never heard of this issue so I don't even know if support can help you
are you sure it's the same account? ask one of your friend to check your RiotID#Tag
and compare with the one you are logged in.
I've had the same issue before, turns out I just registered a new account, instead of logging in the old one
how to report best way
via the ingame report. but please in the future if you have a question please make a new thread instead of asking in an irrelevant one.
yea so basicly you just