i got a penalty for no reason

so the game gliched and logged me off so now i have a hour and 30 min penalty and it happend to me and my friend so can u reduce my time.
25 Replies
lil sosa!
lil sosa!OP3y ago
i dont want to get banned because of a glitch in the game
Kris
Kris3y ago
Most likely you'll have to wait until it expires
lil sosa!
lil sosa!OP3y ago
but that mean if it happen again im banned? but its the game fault i dont want to sound like a karen but now i have to wait all this time
Kris
Kris3y ago
It might add more time to your penalty.
lil sosa!
lil sosa!OP3y ago
yeh so can thay fix it?
Kris
Kris3y ago
Does it show any error codes?
lil sosa!
lil sosa!OP3y ago
no it took me out the game then i tryed to rejoin it game me a penalty
Kris
Kris3y ago
Does it say anything when it kicks you out of the game?
lil sosa!
lil sosa!OP3y ago
i didnt see anything but my friend said some error code like 00348 some like that? my friend dont have discord sadly
Kris
Kris3y ago
VALORANT Support
Error Codes in VALORANT
Something's gone awry in VALORANT? Not to worry. It's why we're here, after all. If you received an error code, chances are there's a number attached. Simply find your number to learn what it means...
Kris
Kris3y ago
I don't see anything related to 00348
lil sosa!
lil sosa!OP3y ago
ok let me see whats he taling abuot 104 or 138 i think he mean 138
Kris
Kris3y ago
"Looks like you’re running VALORANT/Riot Vanguard from a virtual machine. Since this isn’t allowed, you’ll have to install both on a regular instance of Windows instead of a virtual one." - 138
lil sosa!
lil sosa!OP3y ago
ok? but all i know is one of the error code took us out a match and gave us a penalty so if its just random ima just wait till the penalty end thank you for your time
Kris
Kris3y ago
I wish you the best of luck! No problem!
lil sosa!
lil sosa!OP3y ago
if i see it again ima tell you
Kris
Kris3y ago
Okay!
lil sosa!
lil sosa!OP3y ago
its just the last time i got banned and it said i left a match\ so i had to start a new account i was on lvl 38 i think or 48
Kris
Kris3y ago
How long did you get banned for?
lil sosa!
lil sosa!OP3y ago
for a year im not waiting that long just from a glitch idk if its only me or it happen to other people
Kris
Kris3y ago
Have you tried opening a support ticket about it?
lil sosa!
lil sosa!OP3y ago
whats that?
James
James3y ago
;support
VANGUARD
VANGUARD3y ago
VALQuestion If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us. If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.
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