How long does it usually take to get a response to a ticket?
I submitted a support ticket recently to get a region change. I'm pretty impatient, so I'm wondering how long it will take to get a response. I sent it 2 days ago.
11 Replies
sometimes like 4 or so i think could be wrong keep in mind there are like hundreds of people putting in a ticket all day everyday.
@High Voltage It usually takes up to 24h but can take longer, it depends how backed up they are because it's a first come first serve
oh that's shorter then i expected thx dectective
They try to do it under 24h but can't always, if they get super backed up it can take a few days. It also depends your region, and the type of ticket you have might also be a factor.
it may take after u get the response there are many steps u will have to do it took me like a week the get the region changed
yeah rn I'm trying to get changed from Korea to the US
i made my acc in Korea a while ago
but Im in the US now
can you explain the steps if you dont mind
I don't remember much but
They will give like a set of questions which are like genral with your account info
And like if u bought stuff then the details for that
Then u will be asked to log in to your account so they can check your location and don't forget to turn off a vpn if you are using one
Alr
After u login they send a reply asking you to change your pass word then your region is changed
alr doesnt sound too bad
tysm
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