riot isn't giving my account back
My acc is suspended, made a support ticket and they couldn't get it back. Now idk what to do :/
174 Replies
If riot coudnt get you your acc back then no one else can, sorry not sorry.
so riot just gets to steal my acc? damn ok
They will be havin a proper reasoning afterall
They told me to create a new account but then my main was peak immo 2 with skins on it and riot just want me to not play val?
They told me the details don't match but i swear to god, ik it did
The email i gave is under that gmail
I even answered other question
So the only solution is to buy a new account
Idc if it's against tos cause riot legit screwed up
all i want is to have in contact with a riot dev so i can explain everything, already dmed like 2 devs on twitter. they aren't gonna reply but it's better than me staying quiet
;support
If you require assistance, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us.
If you are receiving an error code, you can find out steps to resolve them at https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT.i tried to contact them and they told me to make a new acc? like what about my immortal and the skins i have on my main?!?! yea i'm pissed asf
Super understandable, Unfortunately they are the only ones who are able to deal with account issues.
yea but they just stole it? like they asked me to make a new acc?
they even said that the details i give doesn't match the acc but it did
like is riot ok?
i gave the correct email and shit because i have access to the acc so i can see which email is under the acc
so i hope a riot devs personally dms back on twitter to help me even tho i doubt they'll reply back
@jammyjk do yk what summoner name means?
You can put in your valorant game name/tag in there, Summoners is a reference to League of Legends usernames.
game name? like
Riot devs likely won't even be able to support with an account matter even if they wanted to due to it being a different department/job role
my in game name?
game username yeah
but the thing is they already asked that question
which is what is my in game name
which is ghoulz#0001
or are you referring like
valorant
league of legends
those kind?
also i'll be sending you the question that the riot gives, can you check which one i did wrong? cause they said i gotta do it correctly but idk which question was wrong
hmm seems like i can't do it in here
ok well i didn't answer 2 questions
birthday which i only know the year
and creation of the date
will i be able to dm you privately so you can help a little since i can't send it in here? @jammyjk
ik i'm not allowed to but it might get my acc back
Sorry there is nothing else I can do as I am only a Discord moderator. Just be sure to give Riot Games all the information they require to prove your account ownership
no i meant like
riot asked me to answer all the question
i did
but it says it doesn't match which is weird cause i checked and it did matched
except for the birthday but it's only one question
If you are unable to provide the same information they will have no way of verifying you as the real owner. So you will have to really think about what the answers are and give them as much information as possible
no i am aware
everything is correct
i just dk the birthday and the creation of the date but i do know it was created when val was released as i was the one who created the acc but for the birthday not too sure
I am a bit confused as to why you won't know the birthday unless you used a fake one which then is not the best thing to have done. For account creation I would put your best guess tbh as if I was asked I would have to estimate it
not knowing ur own birhtday 
to the best of us
to the best of usI was born in 2004 but i put it as 2002
ok so now u know
unless u made it a random date lmao
i just put mine at year 2000 and my real birthday so its easy to remember
yea but that's the only question idk
other than that
i've given everything
and i can bet that all the questions, the answer is give is 100% correct
how tf do u not know the birthday u put on ur acc
did u put it a random date
sounds like a skill issue to meee
lmao
i put it as 2002 but date and month not too sure
nt
at least say u know its 2002
well i didn't use my own birthday so yes idk
lol
they prob give u it
i did put 2002 and they said it doesn't match?
like i have proof too
i mean its not like they would lie lmao
they have no reason to lie to u
true but saying it doesn't match is a bit fishy
i can show you in dms if yw
just post it here lmao
can't
it deleted my message
if they're not lying but ur 100% sure theres nothing u can do lol however i do think its more likely that u are mistaken or some shit
All I can recommend is make sure all the information you provide is 100% accurate and give as much as possible to prove you are an account owner.
There is no reason for Riot to lie in a support ticket the chances are some information does not match up and there is a mistake
just send a screenshot of u on the acc and that kinda proves smth ngl
but they can't just take my account away just like that when i'm the owner
i can show you proof, the only question idk is the birthday but other than that it's 100% correct
why is it suspended
i'm not too sure
they didn't say it
technically if they dont have enough information to confirm it they rly can just do that
srry but thats kinda how it is
i could try but that doesn't proves i own the acc, at least to them
ig true
did u have any skins?
bruh so they just gotta take my acc? c'mon at least give me a reason or pay me cause i'm not gonna grind back to immo again
yea alot
and so u were immo?
peak immo 2
ah....
how much money did u spend
let me check
i was bout to say if its like my acc its legit not even worth it cause i aint got no skins and also only s1 lmao
not even worth it to hack me 😂
LMAO
if i hack u im legit finding ur contact info and giving it back bro
about 900 sgd so like 640 usd
u literally gain nothing off that
Support aint gonna do nothing if ur not hacked, I got unbanned by a dev on twitter
dam
wdym?
dub
i suggest a good thing to do is
sgd = sugondese
1 sec
u a singaporean?
Even if they unban u, u still gotta wait 4 month hwid ban, so getting a dev to unban u is the best thing u can do
this was own my main acc
ye
same bro
cool
🎉
there is my pro tip @akiowtf
W toast
a pro tip for all of us
ive been seeing a lot of these bans from SEA countries recently, maybe a common software problem or a corrupt dev?
as a silver 1 thats my pro tip :D
tbh i agree
either that or bought account that got recalled idk
tbh evry rank up to liek diamond is just irons with better aim
agree
lmao true
i hate my teams but i cant do anything when i main smokes but i prob only deserve at max gold with the skill i got 😆
rip
nah at least i touch grass so thats a big W in my book
ngl
i didn't buy it
just like
practice aim
until ur diamond
and then u can focus more on vod reviewing and shit
i feel like aim is rlly important in lower ranks
aim and movement
wym
W
ikr
ill just send u one of my clips of my going mvp on brim (one round clip) and u can decide how much aim improvement i need (we lost that game)
just keep improving ur aim bro
ifeel like u can reach high dia with just aim
anwyays u can always improve
and be better
enable dms lmao
i added u alr
nvm
@jammyjk i found my birthday but dk when the acc was created tho as it was on when val got released
ghoulz
try and remember the MONTH all you need is the month and then you can figure out what the day is from what ur memories are from that day
try and focus all ur brain (or since we on tech cpu) to remember memories from each day in that month and then narrow it down
its complicated but its what I would do
@ct948 i remembered the birthday but idk when the acc was created
It was created on ep 1 fosure
But idk which month
Could be june, july or aug but i put it june
They said this and i'm tryna figure out the email
they're basically asking if this is the email you used to register the account or the email that is currently registered
Yes ik
That's why i'm tryja figure out
figure out? it's pretty easy honestly
How
just check if everything before the @ matches your email
after the @ goes usually a 'gmail.com' or something similar
I mean my email starts with L which i registered that under that acc
I did give them the info about that gmail but it doesn't match the records
So i'm tryna figure out if i can login to the gmail they said which starts with C......
Cause rn the acc, it's under a different gmail
did you yourself add in that mail?
But when you said this, "email that is currently registered". I already did give them that email that i am currently using for that acc
Like the gmail that is under that acc? Yes
hmm
The email under that acc starts with Louis........ (currently my email rn)
And i gave that info to them
They said it doesn't match the records
but they said it doesn't match?
weird
are you like sure you didn't use another email or generated one?
I can send proof
Wait
it's not me targeting you don't worry just search through your memories when you created the account to be sure
Yea ik, it's weird but i'll show anyways
if you don't recognize the email they provided AT ALL then let them know. under that reply with every info you can provide about the account like telling them you know you created it around that time, the email, username, game name and tag etc etc that'll give them a more stable idea of which account to look for
@nikkii1105
You can see, it's starts with the first 3 lou which is my name obviously but still, why doesn't it match
i see
delete it btw so no other person sees ur email
I mean they won't access to it anyways
I got 2fa on
then either riot detected another acc with a similar name
or something weird is happening
Well riot doesn't like me cause
better be safe than sorry tho >:
Tuesday
My acc got hacked
Even tho i got 2fa
Did get it back but
It wasn't from riot
They told me to create a new acc
OOOOOOOOOOOOOOOOOOOOOOOOOO
that's a whole other thing
waitwaitwait
so did u get hacked
or suspended
the email registered to the account changed immediately so you wouldn't be able to get it back
also this isnt your email?
@mercyoverload both
u got hacked not suspended
this is why they showed you an email u don't know
didnt they ask for email used to create account>
?
@nikkii1105
just reply to stonks that u were previously hacked and there might've been a switch up
I got hacked on tuesday, got it back on tuesday night. Thursday 1230pm my acc got suspended
yea also tell him all the info that u used, didnt i dm u this earlier? @akiowtf provide them with all the details
Yes i did
They said it doesn't match for the sign up email
the gmail u used to create the account?
yea give them your signup email
that is odd cuz signup email is the same with the email ur updates and news come in
ofc unless u switch it up
he said that he lost his original email
oh
thats why im a tad bit confused
Like my current gmail?
your signup email
didnt u say u lost it
okay so when you signed up the acc like when u created the account
Oh sign up email
Yea
I did lost it
oh shi
yeah then tell riot about it
okay do you remember if it started with a c?
that u no longer have access to it
that also^^
Yes of course
yea give them that email then
but say u no longer have access to itt
yup
and ask them to contact you at new gmail
how do u forget what skin u bought first tho
Aight
That was on 2020
Now it's 2022
It's been 2 years
write down the full signup email and mention you lost it
i still remember mine lol
How many skins do you have
30+
mine was the jett kunai knife pretty proud of it
i bought val go 1 bundle, worst decision
i dont use 3/5 skins
gg
So about $1k plus?
ard there
💀 yikes
na bro i did it because impulse purchase
i regret it SO BAD
but hey at least i didnt buy like
sarmad or somethin
oh lord me when i was about to get the ion bundle but then i got the spectrum phantom on my shop i was saved
LOL
ion 2.0 isnt the best tbf
ion 1.0 better
YES
i have ion sheriff, phantom and op on my main
i like them but if i had to choose 1.0 mwah
oh and bucky
<a:cute_tummy:793640768766083072> perfect
i dont have the energy sword on my main
i got it for 49% off on my smurf tho
LOL
nm on my main is almost always bad
when smurf acc gets better discounts
except this time they gave me ion bucky for 1100 and neptune vandal for 1000
NO WAY
cries in bought the full price for neptune vandal
L
fax
white, og ones is the best
Nerds you should just not