V
VALORANT•3y ago
Straw

false ban on valorant

My friend got banned on valorant fot supposedly "using 3rd party softwares for cheating." He was awarded a permenant ban on his account and a hwid ban for 120 days. When asked for elaboration, they refused to specify stating that it will "compromise future investigations." When asked for a refund(he spend 300 sgd on the game), they refused to give him a refund. Any way on how to get him unbanned? Or at least get him back the money he spent on the game.
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7 Replies
Straw
StrawOP•3y ago
Someone pls advise .
RANDOMUSER
RANDOMUSER•3y ago
contact support
Straw
StrawOP•3y ago
This is support
Sadge
Sadge•3y ago
What are the softwares u have on ur pc? I got banned for having a virtual box lmfao
Straw
StrawOP•3y ago
Its not me its my friend. He claims to not have any violating softwares Our school laptop got a restriction software to prevent a lot of stuff(this is the school laptop, we paid for it, and we bypassed that software). He plays on his school laptop and got banned. Not sure if the software interfered.
Sadge
Sadge•3y ago
I see, I have played once in school wifi the week before my ban but I dont think thats the reason I got banned, surely not 💀
James
James•3y ago
You will need to reach out to Riot Games support directly https://support-valorant.riotgames.com/hc/en-us/requests/new only they can assist with these types of matters.
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