52 Replies
Open a support ticket at https://support-valorant.riotgames.com/hc/en-us and select the type of discuss ban or suspension
I tried contacting support, but they refuse to do an investigation on my account
then theres not more to do im pretty sure
all u can do is reach out to support and hope
Sorry logging a support ticket is all you can do in this situation only Riot Games support can handle in game punishments and bans
^^
I tried contacting the anti cheat team on twitter, he hasn't responded in weeks and responded to some guy with a verified batch in less than a day. :||
Still nothing we can do here sadly
Riot will not provide support via twitter so its not likely they will ever reply from there. You need to use the website tip is make sure you put as much info as possible on a support ticket when logging on
Anyone or any devs here that work for anticheat?
Sadly not and any Dev's here do not provide in-game support
was it gamerdoc u contacted on twitter?
I have seen people get unbanned via twitter by contacting anticheat devs
he knows alot about the valorant anticheat, not sure if he works for riot but u could try to message him, otherwise theres not much u can do <:pepe_Shrug:774724711464566794>
Yes, then he told me to go to @RiotK3o on twitter and blocked me 
do as he said ig
Always possible it could work however only "official" support method and channel is via the Valorant website. best of luck with sorting your issue š¤
I did, he hasn't responded in weeks and this guy with a verified batch gets support in less than a day
As long as I know I didn't cheat, I should be fine right?
well seems like a dead end then, could always try reaching out to support a second time
well its possbile theres an HWID ban
support just simply said they addressed it already and closed it
reach out again
support told me that I have a hardware ban but I can still log in valorant with a new account
if u play on that account it will get banned
a hwid ban, bans any account that plays on ur pc for 90 days
normally a hwid ban lasts 90 days
I got a 120 day hwid ban according to support
that means Every account u play on in the next 120 days will get banned
played 2 matches on a account, didnt get banned but I aint playing anymore
I just want everything to go back to normal
You can use a hwid spoofer
that illegal my boy
And basically get rid of the hdwi ban
Ik
But acording to you
You got banned dor no reason
So
yes
but I want my account back as well
@Flokie do you know what should I say to support to convince them to do a proper investigation
No sorry
since right now, they refuse to do an investigation on my account.
great support š
Yeah
Ik
Open another tiket
Maybe someone else will help you
ticket would get immediately closed and they just say they already addressed it.
What they addressed is only the hardware ban and they didn't do an investigation
Trust me they will not close your tiket
Someone else will try to help you
If they just say the same
That means you will never get ur acc back
Are u sure ur acc did not got hacked?
boom, end ticket, repeat
And someone else used cheats on ur acc?
ā ļø
nope, I never gave anyone my account details and no one hacked my account since it is my google account
Well im sory for you
Make an acc on turkey if you plan buyns cheaper skins
On another acc
Bro you giving the worst advice
what is this
I shouldn't worry as long as I am playing legit right?
Please do not ping staff
My bad
You should be fine playing on a new acc
if that's what you meant
Wha-
bro i never cheated
We can't help you
what is this
I have said this before
We are not developers
I understand but support doesn't do anything, and devs just been ignoring my dms and tweets
Yes, but as I said we can't do anything either so pinging us is not going to help you
it's out of our control, we are normal users
I haven't done anything wrong, support won't help, I have been told to just play in a new account after the ban, and there still cheaters out there. Also forgot to mention the part where famous people get instant help so the game doesn't look bad. š
And what are you trying to achieve by repeating this here to us? As I have told you plenty times already now we do not work for Riot/Valorant and we do not have any effect on what happens in cases like these