Hey guys I ve got a real issue which has

Hey guys, I've got a real issue which has just struck for the third time and is incredibly annoying. Out of nowhere, my tunnel in Zero Trust's hostnames will all be reset. I am configuring from the WebUI and I've got about 25 of them, so I have to then go through and figure out all the ports. Any idea why this happens?
22 Replies
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
What do you see in your aduit logs?
Matthieu
MatthieuOP•3y ago
Nothing, only one entry, the creation of the new host (which made all the others one delete themselves)
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
So just the Argotunnel create action? No Configuration configuration insert one or Argotunnel delete?
Matthieu
MatthieuOP•3y ago
I'm doing this all from the WebUI in the Zero Trust dashboard
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
The audit logs would be in your account page: https://dash.cloudflare.com/?to=/:account/audit-log
Matthieu
MatthieuOP•3y ago
Oh sorry right I see now! I've got a Rec Add , a Config config and in the config config, there's only the one entry which replaces all the other ones
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Does that entry seem like it would cause the hostname errors that you are seeing?
Matthieu
MatthieuOP•3y ago
Well I haven't got any errors, just out of nowhere when adding in a new entry to my Public Hostnames, it deleted all the ones before that
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Oh so when you add a new public hostname it removes all the previous ones?
Matthieu
MatthieuOP•3y ago
Only sometimes, I can't quite find a pattern It has done it 3 times so far Any way I can restore from the configuration's JSON? From the audit log, as from a couple days back it's still okay
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Only with the API.
Matthieu
MatthieuOP•3y ago
oof right
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
What Cloudflare plan are you on? Free?
Matthieu
MatthieuOP•3y ago
I feel like this is a bug on Cloudflare's side yes
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Email [email protected] with the info. The ticket will probably auto-close but you'll get a reply with a ticket ID. Post the ticket ID and I can re-open and escalate it.
Matthieu
MatthieuOP•3y ago
Thanks very much! 🙂
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Make sure to email from the email address of your Cloudflare account
Matthieu
MatthieuOP•3y ago
Thanks! I have just sent it! #2523281 Although I have been told this issue will be addressed
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Oh did support reply already?
Matthieu
MatthieuOP•3y ago
It's the automated 'We will reply to you shortly" message
Cyb3r-Jak3
Cyb3r-Jak3•3y ago
Alright. I've escalated it as well.
Matthieu
MatthieuOP•3y ago
Thanks!
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