Hey guys I ve got a real issue which has
Hey guys, I've got a real issue which has just struck for the third time and is incredibly annoying. Out of nowhere, my tunnel in Zero Trust's hostnames will all be reset. I am configuring from the WebUI and I've got about 25 of them, so I have to then go through and figure out all the ports. Any idea why this happens?
22 Replies
What do you see in your aduit logs?
Nothing, only one entry, the creation of the new host (which made all the others one delete themselves)
So just the
Argotunnel create
action? No Configuration configuration insert one
or Argotunnel delete
?I'm doing this all from the WebUI in the Zero Trust dashboard
The audit logs would be in your account page: https://dash.cloudflare.com/?to=/:account/audit-log
Oh sorry right I see now!
I've got a Rec Add , a Config config
and in the config config, there's only the one entry which replaces all the other ones
Does that entry seem like it would cause the hostname errors that you are seeing?
Well I haven't got any errors, just out of nowhere when adding in a new entry to my Public Hostnames, it deleted all the ones before that
Oh so when you add a new public hostname it removes all the previous ones?
Only sometimes, I can't quite find a pattern
It has done it 3 times so far
Any way I can restore from the configuration's JSON?
From the audit log, as from a couple days back it's still okay
Only with the API.
oof right
What Cloudflare plan are you on? Free?
I feel like this is a bug on Cloudflare's side
yes
Email
[email protected]
with the info. The ticket will probably auto-close but you'll get a reply with a ticket ID. Post the ticket ID and I can re-open and escalate it.Thanks very much! 🙂
Make sure to email from the email address of your Cloudflare account
Thanks! I have just sent it!
#2523281
Although I have been told this issue will be addressed
Oh did support reply already?
It's the automated 'We will reply to you shortly" message
Alright. I've escalated it as well.
Thanks!