Meta Thread

Meta discussion about #help
85 Replies
Fireboltofdeath
OP
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Osyris
OsyrisOP3y ago
It lets me pick a "default emoji". For now, I picked 👍
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Fireboltofdeath
I vote for :osyris: also you can pin threads which seems useful for FAQ/common issues
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Fireboltofdeath
Stop! In the name of the laws of skyrim
Osyris
OsyrisOP3y ago
to give it a fair trial, I'm nudging people from #help-archive Yeah I have mixed feelings about entirely replacing #help-archive . This is a better format, but would erase all of our search history.
Fireboltofdeath
are they?
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Fireboltofdeath
I've personally found that there's zero discoverability in #help-archive you have to ctrl + F message contents to possibly find your issue
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Fireboltofdeath
(which you can still do in threads)
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Osyris
OsyrisOP3y ago
it is me, op
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Fireboltofdeath
overpowered
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Fireboltofdeath
you have to very specifically go to the help channel and look if there's anything new too I think the icon lights up like other channels when there is something new
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Fireboltofdeath
lights up for me
Osyris
OsyrisOP3y ago
yeah it's effectively forcing everyone to use threads which is a huge + to me
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Fireboltofdeath
it is not
Osyris
OsyrisOP3y ago
If the answers really are quick, they can: - Ask in #general - Be directed to an existing #help thread where someone already asked the same thing
Fireboltofdeath
to me that's the only con there's also the option of a megathread to act like #help-archive as long as it's pinned, it shouldn't unarchive and it'd act the same as a channel
Osyris
OsyrisOP3y ago
I think #general works well enough for that
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Osyris
OsyrisOP3y ago
it's not super high traffic right now
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Osyris
OsyrisOP3y ago
and we end up redirecting people towards #help-archive when the response is going to be longer
Fireboltofdeath
if the forums goes well, are we going to delete #help-archive? I think it has a lot of useful old content that would be unfortunate to lose
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Osyris
OsyrisOP3y ago
moved it up one and yeah we probably don't want to delete #help-archive
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Osyris
OsyrisOP3y ago
I wish discord had an "archive" feature
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Osyris
OsyrisOP3y ago
setting permissions to readonly still creates clutter
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Osyris
OsyrisOP3y ago
it's forum exclusive I believe doesn't happen in normal threads same with the banner at the top
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Osyris
OsyrisOP3y ago
also I can make tags!
Osyris
OsyrisOP3y ago
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Fireboltofdeath
that seems very cool
Osyris
OsyrisOP3y ago
posts can be tagged after creation as well, so mods can clean them up we could have a "setup/install" tag yeah doesn't work too well for help threads
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Osyris
OsyrisOP3y ago
but you could imagine having a forum channel for "game idea suggestions" and then the emojis are votes
Fireboltofdeath
aw you can't fill up the title bar with emojis
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Osyris
OsyrisOP3y ago
curse you ux designers! These feel like a nice middle ground IMO. It's still "chatty"
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Fireboltofdeath
oh you can also see people typing from the threads page
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Fireboltofdeath
that's cool so that people can discuss it and frankly, it's far nicer as the dev to go through a forum than dense messages, especially if people want to discuss that suggestion discord also makes making new posts really simple the only additional overhead is having to put a title but I think that's fair sounds like a suggestion for discord but we could just put title in the message or . as there's no length requirement
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Fireboltofdeath
I think we're just testing it right now but it might be a good idea to close #help-archive anyways otherwise Osyris' message may just get washed out
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Fireboltofdeath
no one checks pins
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Fireboltofdeath
channel description might be enough but I still think it'd be a better test to direct people towards the forum don't think we can package-announcements is an announcement channel
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Fireboltofdeath
you can search for titles
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Fireboltofdeath
which I think is a lot more useful than searching thousands of unrelated content
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Fireboltofdeath
that is generally how I find GitHub issues
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Fireboltofdeath
code search does suck but issue search is fine again sounds like a discord feature I think searching the original message is also fine but title is more useful by its self
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Fireboltofdeath
now I will say something that is annoying if you use the forum search then click into a different channel/dms it'll try to create a new thread when you go back
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Fireboltofdeath
you can't?
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Fireboltofdeath
huh you can't that's really annoying
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Osyris
OsyrisOP3y ago
I didn't want to just unilaterally make a decision to switch over. It's a "soft" trial period right now. If most people seem to like it, then yes I think I'll move #help-archive to a read-only state soon
Fireboltofdeath
but we're directing people towards #help anyways, we don't have to close #help-archive forever but it'd avoid what just happened in #help-archive
Osyris
OsyrisOP3y ago
Nothing crazy. Someone posted in #help-archive and I redirected them to post in #help . It's now: https://discordapp.com/channels/476080952636997633/1006355014027067442 sounds good, I've locked #help-archive
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Osyris
OsyrisOP3y ago
I have it set as 3 days I archived a few of these manually that are "done" I never pinned this
Fireboltofdeath
they appear to be AND search for me
Osyris
OsyrisOP3y ago
Confused on what this would be for Making libraries? I'd be concerned this invites questions about general Roblox development and while we can field some of them, we don't want to make it a normal thing hmm.. IMO it's probably better to give each popular library it's own tag so that the library author can filter questions for now, I'll make tags as I see questions pop up it probably doesn't make sense to add a tag for every existing library
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